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Sunday, June 30
 

08:30 PDT

SESSION A01
Empirical Research in iFORM

Global Supply Chains and Cross-Border Financing
Jie Peng, Jing Wu, Yu Zhang

When Is the Root of All Evil not Money? The Impact of Load on Operational Risk at a Commercial Bank
Yuqian Xu, Tom Tan, Serguei Netessine

The Linkage between Primary and Secondary Markets for Eurozone Sovereign Debt: Free Flow or Bottleneck?
Alexander Eisl, Christian Ochs, Nikolay Osadchiy, Marti Subrahmanyam

Speakers
JP
YX
NO

Sunday June 30, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4111
  Session

08:30 PDT

SESSION A02
Healthcare Operations - Human + Machine: Healthcare Management in the Age of Data and AI  

Interpreting Predictive Models for Human-in-the-Loop Analytics
Hamsa Bastani, Osbert Bastani, Carolyn Kim
Discussant: Yonatan Mintz

Off-service Placement in Inpatient Flow Management
Jing Dong, Pengyi Shi, Fanyin Zheng, Xin Jin
Discussant: Joel Goh
Speakers
HB
JD

Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4211
  Session

08:30 PDT

SESSION A03
Supply Chain Logistics

Digital Operations: Perspectives and Future Research Directions
Jan A. Van Mieghem (Keynote Speaker)

Conservative Exploration for Semi-Bandits with Linear Generalization: A Product Selection Problem for Urban Warehouses
Rong Jin, David Simchi-Levi, Li Wang, Xinshang Wang, Sen Yang

Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations
Jiankun Sun, Dennis J. Zhang, Haoyuan Hu, Jan A. Van Mieghem

Speakers
JA
LW
JS

Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4212
  Session

08:30 PDT

SESSION A04
Service Operations - Behavioral Queueing    

Opaque Queues: Service Systems with Rationally Inattentive Customers
Caner Canyakmaz, Tamer Boyaci
Discussant: Pengfei Guo

Last Place Aversion in Queues
Ryan Buell
Discussant: Guillaume Roels
Speakers
TB
RB

Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311
  Session

08:30 PDT

SESSION A05
Sustainable Operations

Economic and Environmental Implications of Biomass Commercialization in Agricultural Processing
Buket Avci, Onur Boyabatli, Bin Li
Discussant: Sripad Devalkar

Unifying Agricultural Wholesale Markets: Impacts on Farmers' Revenue
Retsef Levi, Manoj Rajan, Somya Singhvi, Yanchong Zheng
Discussant: Andre Calmon

Speakers
BL
SS

Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312
  Session

10:30 PDT

SESSION B01
iFORM - Innovative Mechanisms
Promoting Solar Panel Investments: Feed-in-Tariff versus Tax-Rebate Policies
Volodymyr Babich, Ruben Lobel, Safak Yucel

Financing Small and Medium-Size Enterprises via Retail Platforms
Lingxiu Dong, Long Ren, Dennis Zhang

Inventory, Speculators and Initial Coin Offerings
Jingxing (Rowena) Gan, Gerry Tsoukalas, Serguei Netessine

Speakers
JG
SY
LR

Sunday June 30, 2019 10:30 - 12:00 PDT
Melati Junior Ballroon 4111
  Session

10:30 PDT

SESSION B02
Healthcare Operations - Patient Admission Decision: Experimental and Empirical Investigations

The Effects of Occupancy Information Hurdles and Physician Admission Decision Noise on Hospital Unit Utilization
Song-Hee Kim, Jordan Tong, Carol Peden
Discussant: Anita Tucker

Capacity Pooling in Hospitals: The Hidden Consequences of Off-Service Placement
Hummy Song, Anita L. Tucker, Ryan Graue, Sarah Moravick, Julius J. Yang
Discussant: Michael Freeman
Speakers
SK
HS

Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4211
  Session

10:30 PDT

SESSION B03
Supply Chain - Agricultural Supply Chain

Agriculture 4.0
Tava Olsen (Keynote Speaker) 

Artificial Shortage in Agricultural Supply Chains
Retsef Levi, Somya Singhvi, Yanchong (Karen) Zheng

Values of Traceability in Supply Chains
Yao Cui, Ming Hu, Jingchen Liu
Speakers
TO
YZ
MH

Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4212
  Session

10:30 PDT

SESSION B04
Empirical Research of Service Operations

At Your Service on the Table. Impact of Tabletop Technology on Restaurant PerformanceThe Effects of Occupancy Information Hurdles and Physician Admission Decision Noise on Hospital Unit Utilization
Tom Tan, Serguei Netessine
Discussant: Fanyin Zheng

The Impact of Behavioral and Economic Drivers on Gig Economy Workers
Gad Allon, Maxime Cohen, Park Sinchaisri
Discussant: Ashish Kabra
Speakers
TT
PS

Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4311
  Session

10:30 PDT

SESSION B05
Sustainable Operations

Consistent Allocation of Emission Responsibility in Energy Supply Chains
Sanjith Gopalakrishnan, Daniel Granot, Frieda Granot
Discussant: Eda Kemahlıoğlu-Ziya

Non-ownership Business Models for Solar Energy
Vishal V. Agrawal, L. Beril Toktay, Safak Yucel
Discussant: Francis de Véricourt
Speakers
SG
SY

Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4312
  Session

13:30 PDT

SESSION C01
Prescriptive Analytics in iFORM

Dynamic Learning and Market Making in Spread Betting Markets with Informed Bettors
John R. Birge, Yifan Feng, N. Bora Keskin, Adam Schultz

The Value of Supply Chain Disruption Duration Information
Mili Mehrotra, William Schmidt

Managing Shutdown Decisions in Merchant Commodity and Energy Production: A Social Commerce Perspective
Selvaprabu Nadarajah, Alessio Trivella, Stein-Erik Fleten, Denis Mazieres, David Pisinger


Speakers
YF
WS
SN

Sunday June 30, 2019 13:30 - 15:00 PDT
Melati Junior Ballroon 4111
  Session

13:30 PDT

SESSION C02
Healthcare Operations - Multi-channel Healthcare: Online Booking and Tele-medicine    

The Interplay between Online Reviews and Physician Demand: An Empirical Investigation
Yuqian Xu, Mor Armony, Anindya Ghose
Discussant: Galit Yom-Tov 

Multi-channel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India
Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh Babu, Thulasiraj Ravilla
Discussant: Fanyin Zheng


Speakers
YX
SD

Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4211
  Session

13:30 PDT

SESSION C03
Supply Chain - Operations Management of Information Products    

Using New Supply Chain Business Models to Alleviate Poverty and Inequity
Kamalini Ramdas (Keynote Speaker)

Ratings and Version Updatesin the Mobile App Market
Gad Allon, Ken Moon, Amandeep Singh

Managing Self-Replicating Innovative Goods
Bin Hu, Zhankun Sun


Speakers
KR
AS
BH

Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4212
  Session

13:30 PDT

SESSION C04
Service Operations - Dynamic Learning and Pricing    

Intertemporal Price Discrimination via Randomized Pricing
Hongqiao Chen, Ming Hu, Jiahua Wu
Discussant: Man Yu 

Hedging the Drift: Learning to Optimize under Non-Stationarity
Wang Chi Cheung; David Simchi-Levi; Ruihao Zhu
Discussant: Gah-Yi Ban 


Speakers
JW
RZ

Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4311
  Session

13:30 PDT

SESSION C05
Sustainable Operations    

Inconvenience, Liquidity Constraints, and the Adoption of Off-Grid Lighting Solutions
Bhavani Shanker Uppari, Serguei Netessine, Ioana Popescu, Rowan Clarke, Manuel Barron, Martine Visser
Discussant: Y. Karen Zheng 

A Dynamic Mechanism Design for Achieving Sustainable Quality Supply
Tracy Lewis, Fang Liu, Jing-Sheng Song
Discussant: Helen Yangfang Zhou


Speakers
BS
FL

Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4312
  Session

15:30 PDT

SESSION D01
Crowd-funding in iFORM

Designing Crowdfunding Platform Rules to Deter Misconduct
Elena Belavina, Simone Marinesi, Gerry Tsoukalas

Crowdfunding vs. Bank Financing: Effects of Market Uncertainty and Word-of-Mouth Communication
Fasheng Xu, Xiaomeng Guo, Guang Xiao, Fuqiang Zhang

Crowdfunding: Public Signal for Venture Capital
Ming Hu, Yannan Jin, Jussi Keppo

Speakers
SM
GX
JK

Sunday June 30, 2019 15:30 - 17:00 PDT
Melati Junior Ballroon 4111
  Session

15:30 PDT

SESSION D02
Healthcare Operations - Putting Theory to Work: Improving Practice via Operations Modeling   

Timing it Right: Balancing Inpatient Congestion versus Readmission Risk at Discharge
Pengyi Shi, Jonathan Helm, Jivan Deglise-Hawkinson, Julian Pan
Discussant: Zhankun Sun

An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice
Baris Ata, Yichuan Ding, Stefanos Zenios
Discussant: Dongyuan Zhan
Speakers
PS
YD

Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4211
  Session

15:30 PDT

SESSION D03
Online Retailing and Supply Chain

Threshold Utility Model with Applications to Retailing and Discrete Choice Models
Guillermo Gallego (Keynote Speaker)

First Delivery Gaps: A Supply Chain Lever To Reduce Product Returns In Online Retail
Mohit Chaurasia, Sourabh Pandey, Georgia Perakis, Hemant Singh Rathore, Divya Singhvi

Strategic Location Problem for Synchronized Last-mile Delivery with Relaying Drones
Kyungduk Moon, Sunil Chopra, Seokwon Kim, Kangbok Lee

Speakers
GG
DS
KM

Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4212
  Session

15:30 PDT

SESSION D04
Modeling and Estimating Service Dependence

When Service Times Depend on Customers' Delays: A Solution to Two Statistical Challenges
Chenguang (Allen) Wu; Achal Bassamboo; Ohad Perry
Discussant: Amy Ward
Speakers
CA

Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4311
  Session

15:30 PDT

SESSION D05
Sustainable Operations

How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice: Evidence from the Field and Lab
Ryan Buell, Basak Kalkanci
Discussant: Anton Ovchinnikov

Do Policies with Limited Enforcement Reduce Harm? Evidence from Transshipment Bans
Hamsa Bastani, Joann F. de Zegher
Discussant: Saed Alizamir

Speakers
JD
BK

Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4312
  Session
 
Monday, July 1
 

08:30 PDT

SESSION E01
Data Analytics in Logistics & Supply Chain Management

Predicting with Proxies: Transfer Learning in High Dimension
Hamsa Bastani

Interpretable Optimal Stopping
Florin Ciocan, Velibor Misic

Data-driven optimal policies for opportunistic maintenance of partially observable systems
Heletje van Staden, Nishant Mishra, Lisa Maillart
Speakers
HB
FC
HV

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4302
  Session

08:30 PDT

SESSION E02
Logistics & Supply Chain Management

Projected Inventory Level Policies for Lost Sales Inventory Systems
Willem van Jaarsveld, Joachim Arts

The supermodularity in two-stage distributionally robust optimization
Daniel Zhuoyu Long, Jin Qi, Aiqi Zhang

Distributionally Robust Optimal Omnichannel Stocking Decisions in Quick Fulfillment Systems
Louis Chen, Hanzhang Qin, David Simchi-Levi, Huan Xu, Zirun Zhang
Speakers
LC
JA
AZ

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4303
  Session

08:30 PDT

SESSION E03
Healthcare Operations Management

A Clustered Overflow Configuration of Inpatient Beds in Hospitals
Navid Izady, Israa Mohamed

Spillover Effect of Finnish Elderly Care Act
Halminen Olli, Linna Miika, Keppo Jussi

Cherry-picking and its Negative Effect on System Service Level Evidence from a Radiology Workflow Platform
Timothy Chan, Saman Lagzi, Gonzalo Romero
Speakers
NI
HO
GR

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4212
  Session

08:30 PDT

SESSION E04
Revenue Management & Market Analytics

Adaptive Sequential Experiments with Unknown Information Flows
Yonatan Gur, Ahmadreza Momeni

Multinomial Logit Contextual Bandits
Min-hwan Oh, Garud Iyengar

Assortment Problems with Static Substitution Under MDM
Sun Zeyu, Selin Damla Ahipasaoglu, Bikramjit Das    





Speakers
YG
MO
SZ

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312
  Session

08:30 PDT

SESSION E05
Service Operations

Co-opetition in Service Clusters with Waiting-Area Entertainment
Xuchuan Yuan, Tinglong Dai, Lucy Gongtao Chen, Srinagesh Gavirneni

Optimal Service System Design with Flexible Servers and Priority Customers
David Chen, Ruoran Chen, Rowan Wang, Xuan Wang

Operations Management Challenges in a “Cloud Factory”: Distributed Manufacturing of Handmade Goods in Kenya
Victor Araman, Andre Calmon, Anton Ovchinnikov

Speakers
LG
DC
AC

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4201
  Session

08:30 PDT

SESSION E06
Service Operations

On-demand Service Pooling with Collective Dynamic Pricing
Mustafa Dogan, Alexandre Jacquillat

Which Customers are more Valuable in Dynamic Pricing Situations?
Anton Ovchinnikov, Jue Wang

Pricing and Prioritizing Differentiated Services when Customers Learn Socially
Sarkar Koushiki, Allon Gad, Bassamboo Achal
Speakers
AJ
AO
SK

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4202
  Session

08:30 PDT

SESSION E07
Smart City Operations

Milestone-based Supply Chain Finance: The Value of Information
Hau L. Lee, Christopher S. Tang, S. Alex Yang, Yuxuan Zhang

Returns, Rebates and Restocking Fee
Rachel Chen

Tragedy of the Ride-Hailing
Shih-Fen Cheng, Ming Hu, Jussi Keppo
Speakers
SA
RC
SC

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4301
  Session

08:30 PDT

SESSION E08
Sustainable & Socially Responsible Operations

Relative Performance Transparency: Effects on Sustainable Choices
Ryan W. Buell, Shwetha Mariadassou, Yanchong Zheng

On the Effectiveness of Command-and-Control Policies in Reducing Emissions in Liner Shipping
Afshin Mansouri, Ozlem Ergun

Effect of Consumer Awareness on Corporate Social Responsibility Under Asymmetric Information
Xiaomeng Guo, Guang Xiao, Fuqiang Zhang

Speakers
XG
AM
SM

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4203
  Session

08:30 PDT

SESSION E09
Behavioral Operations Management

Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption
Sezer Ulku

Do Performance Nudges Work A Field Experiment in India
Vivek Choudhary, Masha Shunko, Serguei Netessine

Why are Minimum Order Quantity Contracts Popular in Practice? A behavioral investigation
Özge Tüncel, Niyazi Taneri, Sameer Hasija

Dynamic Contracting in Worker-Manager-Owner Relationship
Jussi Keppo, Nizar Touzi, Ruiting Zuo
Speakers
VC
SU
OT
RZ

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4211
  Session

08:30 PDT

SESSION E10
Finance Operations Interface

Sharing-Value-at-Risk-under-Ambiguous-Distribution
Zhi Chen, Weijun Xie

Blockchain-Driven Deep-Tier Supply Chain Finance
Lingxiu Dong, Yunzhe Qiu, Fasheng Xu

Manufacturer-Orchestrated Financing under Bank Capital Regulation
Yuxuan Zhang, Simin Huang, S. Alex Yang

Blockchain and the Value of Operational Transparency for Supply Chain Finance
Jiri Chod, Nikos Trichakis, Gerry Tsoukalas, Henry Aspegren, Mark Weber
Speakers
YQ
ZC
YZ
GT

Monday July 1, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4011
  Session

08:30 PDT

SESSION E11
Sharing Economy

Revenue Sharing and Subscription Platforms for Digital Content Distribution
Zhenhuan Lei, Robert Swinney

We Are on the Way: Analysis of On-Demand Ride-Hailing Systems
Guiyun Feng

Estimating and Optimizing the Impact of Photo Assortment in Sharing Economy
Hanwei Li, David Simchi-Levi, Michelle X. Wu, Weiming Zhu

Speakers
RS
GF
HL

Monday July 1, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4111
  Session

08:30 PDT

SESSION E12
Practice Competition 1

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning
Yael Grushka-Cockayne, Xiaojia Guo and Bert De Reyck

Detecting Customer Trends for Optimal Promotion Targeting
Georgia Perakis, Lennart Baardman, Setareh Borjian- Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam

Disclosing Product Availability in Online Retail
Ruomeng Cui, Laura Wagner and Eduard Calvo

Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311
  Session

11:30 PDT

SESSION F01
Logistics & Supply Chain Management

Blockchain Adoption for Traceability in Food Supply Chain Networks
XuLingxiu Dong, Puping Jiang, Fasheng Xu     

Impacts of Supplier Enforced Cross-licensing in a Supply Chain
Jingqi Wang, Tingliang Huang

Accurate Response in Agricultural Supply Chains
Prithveesha G. Bhashkara, Çerağ Pinçe, Enver Yücesan

Speakers
FX
JW
EY

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4302
  Session

11:30 PDT

SESSION F02
​​​​Logistics & Supply Chain Management

FulFillment by Platform and Upstream Market Power
Amandeep Singh, Jiding Zhang, Chen Jin, Senthil Veeraraghavan

Drug shortages and paths to capacity creation
H. Sebastian Heese, Eda Kemahlioglu-Ziya

Managing Multi-Echelon Supply Chains with Guaranteed Service and Expediting
Xiaobei Shen; Yimin Yu;Jing-Sheng Song
Speakers
AS
EK
YY

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4303
  Session

11:30 PDT

SESSION F03
Healthcare Operations Management

An Operational Framework for the Adoption and Integration of New Diagnostic Tests into Emergency Department Workflow
Jonathan Helm, Pengyi Shi, Seb Heese, Alice Mitchell

Low-Acuity Patients Delay High-Acuity Patients in an Emergency Department
Danqi Luo, Sara Kwasnick, Mohsen Bayati, Erica Plambeck

Routing Under Congestion: An Empirical Study of Triage Drift in Emergency Departments
Shuai Hao, Yuqian Xu, Zhankun Sun

Speakers
PS
DL
SH

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4212
  Session

11:30 PDT

SESSION F04
Revenue Management & Market Analytics

Overbooking with Endogenous Demand
Jingxing (Rowena) Gan, Noah Gans, Gerry Tsoukalas

Personalized Dynamic Pricing with Machine Learning
Gah-Yi Ban, N. Bora Keskin

Optimal Sales Policies for a Virtual Assistant
Wenjia Ba, Haim Mendelson, Mingxi Zhu

Speakers
JR
GB
WB

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4312
  Session

11:30 PDT

SESSION F05
Service Operations

On the Benefit of Privatization in a Mixed Duopoly Service System
Wenhui Zhou, Weixiang Huang, Pengfei Guo, Vernon Hsu

Sizing flexible resources in large-scale service systems
Jinsheng Chen, Jing Dong

When to Triage in Service Systems with Hidden Customer Class Identities?
Zhankun Sun, Nilay Argon, Serhan Ziya


Speakers
PG
JC
ZS

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4201
  Session

11:30 PDT

SESSION F06
Service Operations

A Pricing Framework For The Mobility Marketplace
Siddhartha Banerjee, Ragavendran Gopalakrishnan, Chamsi Hssaine, Samitha Samaranayake

Signaling Quality with Return Insurance: Theory and Empirical Evidence
Chong Zhang, Man Yu, Jian Chen

Managing Time-varying Arrivals in Service Systems: A Dual Approach
Xiaoshan Peng
Speakers
RG
CZ
XP

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4202
  Session

11:30 PDT

SESSION F07
Smart City Operations

Digital Twin for Next Generation Warehouse
Loo Hay Lee, Ek Peng Chew, Yuan Wang

Slugging: Casual Carpooling for Urban Transit
Shiliang Cui, Kaili Li, Luyi Yang, Jinting Wang

Intelligent Transportation of Hazardous Materials
Sam Kirshner, Yenni Tim, Shan-Ling Pan, Jingyuan Wang, Junjie Wu
Speakers
LH
SC
SK

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4301
  Session

11:30 PDT

SESSION F08
Sustainable & Socially Responsible Operations

Network Structures and Sustainability of Joint Liability Contracts: Authoritarian vs Egalitarian Networks
Bahar Rezaei 

Where Should I Sell? Optimal Market Selection for Farmers in an Agricultural Network
Retsef Levi, Somya Singhvi, Yanchong (Karen) Zheng

Harvesters Induce Higher Prices that Induce More Harvesters
Fariba Farajbakhsh, Metin Cakanyildirim 
Speakers
BR
SS
MC

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4203
  Session

11:30 PDT

SESSION F09
Behavioral Operations Management

Does Feedback Make You Try Less Hard? A Study of Automotive Telematics
Vivek Choudhary, Masha Shunko, Serguei Netessine

How Computers Induce Truthful Forecast Sharing
Michael Becker-Peth, Josef Packowski, Niels Winkler, Philipp Scheufens

What Makes Product Defects Toxic? The Role of Attributions and Severity Perceptions
Ramesh Roshan Das Guru, Marcel Paulssen
Speakers
SN
MB
RR

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4211
  Session

11:30 PDT

SESSION F10
Finance Operations Interface

Supply Chains Involving a Mean-Variance-Skewness-Kurtosis Newsvendor: Analysis and Coordination
Juzhi Zhang; Suresh P. Sethi; Tsan-Ming Choi; T.C.E. Cheng

Do Suppliers Benefit from Selling to High Inventory Turnover Retailers?
Cheuk Kwong Fok, Jeong Bon Kim, Liming Liu, Junbo Wang

Investment Valuations and Falling Cost of Information
Jussi Keppo, Tan Hong Ming

Inventory management under financial constraints: The effect of the 2008 financial crisis
Javad Nasiry, Fatemeh Kazempourlong, Razieh Zahedi
Speakers
JZ
CK
TH
JN

Monday July 1, 2019 11:30 - 13:00 PDT
Melati Junior Ballroon 4011
  Session

11:30 PDT

SESSION F11
Sharing Economy

Are Contests Effective for Online Labor Markets?
Jason Chan, Jiahui Mo, Nila Zhang

Ride-hailing Platforms: Competition and Autonomous Vehicles
Auyon Siddiq, Terry Taylor 

Double Dipping of Two-Sided Platform Economy
Satyanath Bhat, Jussi Keppo, Chung Piaw Teo
Speakers
JC
TT
SB

Monday July 1, 2019 11:30 - 13:00 PDT
Melati Junior Ballroon 4111
  Session

11:30 PDT

SESSION F12
Practice Competition 2
Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4311
  Session

14:00 PDT

SESSION G01
Logistics & Supply Chain Management

To Brush or Not to Brush: Product Rankings, Customer Search, and Fake Orders
Chen Jin, Luyi Yang, Kartik Hosanagar

The Commitment Conundrum of Inventory Sharing
Shan Li, Kay-Yut Chen

Perishable inventory sharing in a two-location system
Can Zhang, Turgay Ayer, Chelsea C. White    
Speakers
CJ

Chen Jin

National University of Singapore
SL

Shan Li

Baruch College, City University of New York
CZ

Can Zhang

Duke University

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4302
  Session

14:00 PDT

SESSION G02
Logistics & Supply Chain Management

To Bribe or not to Bribe in a Procurement Auction under Disparate Corruption Pressure
Xiaoshuai Fan, Ying-ju Chen, Christopher S. Tang    

Collaborating Online and Brick & Mortar Retailers: Returns and Induced Store Traffic Implications
Tolga Aydinliyim, Maryam Mahdikhani, Monire Jalili    

On the Power of Affine Policies for Capacity Planning under Demand Uncertainty
Omar El Housni, Vineet Goyal     
Speakers
XF
TA
OE

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4303
  Session

14:00 PDT

SESSION G03
Healthcare Operations Management

Optimal Stopping for Medical Treatment with Forecast Information
Guang Cheng, Jingui Xie, Zhichao Zheng

On Optimizing Bolus Insulin Shots for Type 1 Diabetic Patients
Sharon Huang, Assaf Zeevi

Optimal Scheduling of Proactive Care with Patient Deterioration
Yue Hu, Carri Chan, Jing Dong


Speakers
ZZ
SH
YH

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4212
  Session

14:00 PDT

SESSION G04
Revenue Management & Market Analytics

A new approach to high-dimensional online decision-making
Yilun Chen, David Goldberg

Observed Choices and Unobserved Talents in Online Labor Markets
Elena Belavina, Karan Girotra, Ken Moon, Jiding Zhang

Service under Technology: Operational Challenges and Remedies of Omni-Channel Systems
Opher Baron, Xiaole Chen, Yang Li


Speakers
YC
JZ
YL

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4312
  Session

14:00 PDT

SESSION G05
Service Operations

Planning-as-a-Service in Supply Chains
Bo Li, Antonio Arreola-Risa

Exploiting Hidden Convexity for Optimal Flow Control in Queueing Networks
Chaithanya BANDI, Gar Goei LOKE

Near Optimal Control of Ride-Hailing Platforms via Mirror Backpressure
Pengyu Qian, Yash Kanoria




Speakers
BL
GG
PQ

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4201
  Session

14:00 PDT

SESSION G06
Service Operations

A Model of Queue-Scalping
Luyi Yang, Shiliang Cui

The Power of Two in Queue Scheduling
Yan Chen, Jing Dong

k-Ticket Lotteries: Insights from Alaska
Nick Arnosti, Tim Randolph


Speakers
LY
YC
NA

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4202
  Session

14:00 PDT

SESSION G07
Smart City Operations

Peer-to-Peer Crowdshipping as an Omnichannel Retail Strategy
Ho-Yin Mak

A Smart Solution to Rush Hour Traffic Congestion: Effects Dockless Bike-Sharing Entry on Ride-Sharing
Juan Qin, Stephanie Lee, Yong Tan

Locker Alliance: A Solution to the Last Mile problem in Singapore
Chung Piaw Teo


Speakers
HM
SL
CP

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4301
  Session

14:00 PDT

SESSION G08
Sustainable & Socially Responsible Operations

Does blockchain facilitate responsible sourcing: Case of supply chain of diamonds?
Dmitrii Sumkin, Sameer Hasija, Serguei Netessine

Social Responsibility Auditing in Supply Chain Networks
Han Zhang, Goker Aydin, Rodney P. Parker

How are firms adopting and implementing environmental sustainability practices in their supply chains?
Mahsa Boroushaki, Tava Olsen


Speakers
DS
HZ
MB

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4203
  Session

14:00 PDT

SESSION G09
Behavioral Operations Management

Consumer Trust in Social Responsibility Disclosure: The Role of Supply Chain Visibility
Tim Kraft, Leon Valdes, Yanchong Zheng

Voluntary Disclosure and Endogenous Matching in Supply Chains: Theory and Experiments
Andrew Davis, Kyle Hyndman

A Study of Operational Transparency with Reputation Effect
Ryan Buell, Laurens Debo, Cuihong Li


Speakers
YZ
KH
CL

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4211
  Session

14:00 PDT

SESSION G10
Finance Operations Interface

Structured Data-Driven Operating Policies for Commodity Storage
Christian Mandl, Selvaprabu Nadarajah, Stefan Minner, Srinagesh Gavirneni

Platform Tokenomics: Can Blockchain Alleviate Moral Hazard in Two-sided Marketplaces?
Jiri Chod, Nikolaos Trichakis, S. Alex Yang

Operational Risk Management: Optimal Inspection Policy
Youngsoo Kim, Yuqian Xu


Speakers
CM
SA
YK

Monday July 1, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4011
  Session

14:00 PDT

SESSION G11
Sharing Economy

User Privacy in Platforms
Itay P. Fainmesser, Andrea Galeotti, Ruslan Momot

Mergers between on-demand service platforms: The impact on consumer surplus and labor welfare
Xiaogang Lin, Tao Lu, Xin Wang

Alternative Pricing Mechanism for Online Aggregator Taxi Services
Swaminathan Rammohan, Rahul R Marathe, Nandan Sudarsanam


Speakers
RM
TL
SR

Monday July 1, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4111
  Session

14:00 PDT

SESSION G12
Smart City Operations

Market Segmentation with Private Information: When Firms Compete for Fairness-Sensitive Customers
Runyu Tang, Yiwei Li, Buqu Gao

Cost-Effectiveness of Predictive Policing Under Repeat Crime Victimization
Patrick Zöchbauer, Stefan Feuerriegel

Aligning Prediction and Decision Quality in Smart City Operations - Insights from Predictive Policing
Oliver Dlugosch, Tobias Brandt, Maytal Saar-Tsechansky, Dirk Neumann


Speakers
RT
PZ
TB

Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4311
  Session

16:00 PDT

SESSION H01
Finance Operations Interface

Cost Auditing in Profit Sharing Contracts
Wanshan Zhu, Xiaomin Du, Zhengping Wu

The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores
Fei Gao, Shiliang Cui, Vishal Agrawal

Product Description and Consumer Reviews in Omni-channel Retailing
Qiyuan Deng, Xin Fang, Yun Fong Lim
Speakers
WZ
FG
XF

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4302
  Session

16:00 PDT

SESSION H02
Logistics & Supply Chain Management

Optimal Policies and Heuristics To Match Supply With Demand For Online Retailing
Yun Fong Lim, Fang Liu 

Strategic Stockpiling in the Presence of Waste Cost
Nicole Perez Becker, Benny Mantin

Product Sourcing and Distribution Strategies under Supply Disruption and Recall Risks
Long He, Ying Rong, and Zuo-Jun Max Shen

Speakers
FL
NP
LH

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4303
  Session

16:00 PDT

SESSION H03
Healthcare Operations Management

Blood Inventory Management with Stochastic Supply and Demand
Juan Senga, Geoffrey Chua

Design of Incentive Programs for Optimal Medication Adherence
Sze-chuan Suen, Diana M. Negoescu, Joel Goh

An integrated learning and optimization approach to reduce cancellations in the operating room
Arnaud Augustin, Philippe Jouvet, Nadia Lahrichi, Andrea Lodi, Louis-Martin Rousseau
Speakers
JS
JG
NL

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4212
  Session

16:00 PDT

SESSION H04
Revenue Management & Market Analytics

Thompson Sampling for Online Personalized Assortment Optimization Problems with Multinomial Logit Choice Models
Wang Chi Cheung, David Simchi-Levi

The Generalized Stochastic Preference Choice Model
Gerardo Berbeglia

Are Markets with Loss-Averse Consumers more Sensitive to Losses
Zhenyu Hu, Javad Nasiry    
Speakers
WC
GB
ZH

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4312
  Session

16:00 PDT

SESSION H05
Service Operations

Sharing of Durable Goods: Business Models for Original Equipment Manufacturers
Philippe Blaettchen, Sameer Hasija, Niyazi Taneri

Pricing Strategy and Collusion in a Market with Delay Sensitivity
Noam Shamir

Delivery Pricing Strategies in Retail Competition
Anant Balakrishnan, Chinmoy Mohapatra, Shankar Sundaresan
Speakers
PB
NS
AB

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4201
  Session

16:00 PDT

SESSION H06
Service Operations

Optimal Contact Center Staffing and Scheduling with Machine Learning
Siqiao Li, Qingchen Wang, Ger Koole

Operational Perils and Benefits of Free Trials in Large Scale Service Systems
Yasar Levent Kocaga, Chihoon Lee

Design and Control of Service Systems for Stability
Chaithanya Bandi
Speakers
QW
YL
CB

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4202
  Session

16:00 PDT

SESSION H07
Smart City Operations

PEER-TO-PEER PLATFORM BUSINESS MODELS: LITERATURE REVIEW, INTEGRATION AND RESEARCH DIRECTIONS
Jochen Wirtz, Stephanie Liu, Helen Chun, Kevin Kam Fung So, Makarand Mody  


Sharing the Last Mile: Business Models and Coordination Mechanisms for Flexible and Green Last Mile Deliveries
Pirmin Fontaine, Stefan Minner, Maximilian Schiffer    

Encouraging People to Drive Less: Experimental Evidence Based on Varying Fixed Costs and Variable Costs
Yan Wang, Krishna Savani, S. Viswanathan    
Speakers
JW
PF
SV

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4301
  Session

16:00 PDT

SESSION H08
Smart City Operations

Renewable Energy Producers in Future Smart Grids
Yashar Ghiassi-Farrokhfal, Rodrigo Belo, Mohammad-Reza Hesamzadeh

Meeting Corporate Renewable Power Targets
Danial Mohseni Taheri, Selvaprabu Nadarajah, Alessio Trivella

After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda
Amrita Kundu, Kamalini Ramdas
Speakers
YG
SN
AK

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4203
  Session

16:00 PDT

SESSION H09
Behavioral Operations Management

A Behavioral Analysis on the Use of an Intermediary in Manufacturing Outsourcing
Qiong Chen, Aleda Roth, Gulru Ozkan-Seely, Fred Switzer

Misconducts in Organizations
Jussi Keppo, Minglong Zhou, Esa Jokivuolle

Ordering decisions in the presence of retail promotions
H. Niles Perera, Behnam Fahimnia, Mohsen Reisi, Elliot Bendoly

Using the Structure of Cash Flows to Decrease Ambiguity Aversion and Increase Retailer New Product Preferences
Anna Devlin, Wedad Elmaghraby, Rebecca Hamilton
Speakers
QC
HN
WE
MZ

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4211
  Session

16:00 PDT

SESSION H10
Finance Operations Interface

Optimal Financial Hedging of Exchange Rates Under Operational Flexibility: A Polymatroid Theory Approach
Sameer Hasija, Harry Groenevelt

Strategic Information Revelation under Financial Constraint and Market Competition
Xinyi Zhao, Guoming Lai, Wenqiang Xiao

How should a SME manage its inventory and financing strategy?
Ruijie Zhang, Zhenzhen Yan, Yuanguang Zhong  
Speakers
SH
XZ
RZ

Monday July 1, 2019 16:00 - 17:30 PDT
Melati Junior Ballroon 4011
  Session

16:00 PDT

SESSION H11
Sharing Economy

Quality Signaling through Crowdfunding Pricing
Ehsan Bolandifar, Zhong Chen, Panos Kouvelis, Weihua Zhou

Surge Pricing and Two-Sided Temporal Responses in Ride-Hailing
Bin Hu, Ming Hu, Han Zhu

On Increasing the Buyer-Seller Matching Rate in Highly Heterogeneous Marketplaces
Ashish Kabra, Qingchen Wang 
Speakers
AK
EB
BH

Monday July 1, 2019 16:00 - 17:30 PDT
Melati Junior Ballroon 4111
  Session

16:00 PDT

SESSION H12
Smart City Operations

A Novel Metapopulation Network Approach for Epidemic Control and Prevention
Jason Nguyen, Yenni Tim, Shan Pan, Jingyuan Wang, Junjie Wu

Robust Queueing Inference Engine
Chaithanya Bandi, Alexej Proskynitopoulos 

Charging Electric Vehicles under Heterogeneous Customer Preferences
Owen Q. Wu, Safak Yucel, Yangfang (Helen) Zhou    
Speakers
YT
AP
OQ

Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4311
  Session
 
Tuesday, July 2
 

08:30 PDT

SESSION I01
Logistics & Supply Chain Management

Inventory Allocation with Demand Learning for Seasonal Goods
Mila Nambiar, David Simchi-Levi, He Wang

Managing Delivery Slots in E-Commerce Delivery Through Incentives
Albert Vinsensius, Yuan Wang, Ek Peng Chew, Loo Hay Lee

Optimal Service Level in Capacitated Facility Location Problem
Yunhui Lin, Yuan Wang, Loo Hay Lee, Ek Peng Chew

Managing Flexible Workers on Discrete Stations with Stochastic Work Times: Learning is not always good
Yun Fong LIM, Peng WANG

Speakers
MN
AV
YL
PW

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4302
  Session

08:30 PDT

SESSION I02
Logistics & Supply Chain Management

Evaluation of a standing order policy with emergency shipments from a supplier's perspective
Christina Imdahl, William Schmidt, Kai Hoberg

Estimating Demand in the Absence of Sales and Inventory Information in Unorganized Retail Sector
Sarang Deo, Sripad Devalkar, Aditya Jain, Naireet Ghosh

Collaborative order picking with pick-support AGVs
Alexandros Pasparakis, Jelle de Vries, René de Koster

Speakers
CI
SD
AP

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4303
  Session

08:30 PDT

SESSION I03
Healthcare Operations Management

Improving Patient Flow in Emergency Departments via Hospital Bed Requests at Triage
Wanyi Chen, Nilay Tanik Argon, Tommy Bohrmann, Benjamin Linthicum, Kenny Lopiano, Abhi Mehrotra, Debbie Travers, Serhan Ziya

Non-Urgent Visits at Emergency Departments: Patients' Choice and Hospital Interventions
Shrutivandana Sharma, Ying Xu, Manu Kumar Gupta, Ravi Kumar, Costas Courcoubetis

Priority, Capacity Rationing, and Ambulance Diversion in Emergency Departments
Jianfu Wang, Opher Baron, Tianshu Lu

Speakers
SZ
SS
OB

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4212
  Session

08:30 PDT

SESSION I04
Revenue Management & Market Analytics

Recommender Systems on Platforms
Xuan Wang, Dennis Zhang, Renyu Zhang

Optimal Pricing with Provider-Client Relationship Building: Theoretical Results and Practical Implications
Xiangyu Zhang, Aly Megahed, Peter Frazier

Football Ticket Pricing for Multiple Sales Channels with Heterogeneous Customers
Ovunc Yilmaz, Hayri Alper Arslan, Ruxian Wang, Rob Easley

Speakers
HA
RZ
AM

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312
  Session

08:30 PDT

SESSION I05
Service Operations

On designing a socially-optimal expedited service when customers have heterogeneous usage rates
Ricky Roet-Green, Aditya Shetty

Robust Vehicle Allocation with Uncertain Covariates
Zhaowei Hao, Long He, Zhenyu Hu, Jun Jiang

A binary linear programming model for assigning customers to direct marketing activities of a telecommunications provider
Tamara Bigler, Philipp Baumann

Speakers
AS
ZH
TB

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4201
  Session

08:30 PDT

SESSION I06
Service Operations

Detecting Customer Trends for Optimal Promotion Targeting
Lennart Baardman, Setareh Borjian Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

The Impact of the Gig-Economy on Financial Hardship among Low Income Families
Kaitlin M. Daniels, Michal Grinstein-Weiss

Expediting in Two-Echelon Spare Parts Inventory Systems
Melvin Drent, Joachim Arts

Speakers
GP
KM
MD

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4202
  Session

08:30 PDT

SESSION I07
Smart City Operations

The Value of “Being Fast”: Evidence from an On-Demand Meal Delivery Platform
Christopher S. Tang, Liu Ming, Ying Rong, Huan Zheng, Wenzheng Mao

Urban Consolidation Center or Peer-to-Peer Platform? The Solution to Urban Last-Mile Delivery
Qiyuan DENG, Xin FANG, Yun Fong LIM

Enabling Sustainable Public Transport Operations in Smart Cities
Ayman Abdelwahed, Pieter L van den Berg, Tobias Brandt, Wolfgang Ketter

Speakers
LM
QD
AA

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4301
  Session

08:30 PDT

SESSION I08
Sustainable & Socially Responsible Operations

Commercial Used Apparel Collection Operations
Ya-Jun Cai, Tsan-Ming Choi, Ting Zhang

Integrated Optimization of Fertilizer Application, Cultivation and Harvesting
Lusheng Shao, Helen Yangfang Zhou, Onur Boyabatli

Food Safety Audits in the Developing Economies: Centralization vs. Decentralization
Lingxiu Dong, Iva Rashkova, Duo Shi

Speakers
YC
LS
DS

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4203
  Session

08:30 PDT

SESSION I09
Behavioral Operations Management

Monitoring or Disclosure? The Role of Observability in Collaborative Projects
Ruth Beer, Anyan Qi

Learning Manipulation: Belief Distortion through Dissemination
Jussi Keppo, Michael Kim, Xinyuan Zhang

Multi-channel Retailing with Fairness Concern
Wenxin Xu, Xiaomeng Guo, Guang Xiao    

Speakers
RB
JK
WX

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4304
  Session

08:30 PDT

SESSION I10
Finance Operations Interface

Predicting the Release Price of Fine Wines
Mert Hakan Hekimoğlu, Burak Kazaz

The Financing Role of Inventory: Evidence from China's Metal Industries
Vernon Hsu, Jing Wu

Value of Reverse Factoring in Multi-stage Supply Chains
Fehmi Tanrisever, Hande Cetinay, Matthew Reindorp, Jan C. Fransoo

Risk Management by Financial Hedging in Inventory Systems with Stochastic Price Processes
Caner Canyakmaz, Fikri Karaesmen, Suleyman Ozekici

Speakers
MH
JW
FT
FK

Tuesday July 2, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4011
  Session

08:30 PDT

SESSION I11
Sharing Economy

Profit or Market Thickness? Order Allocation Mechanisms with a Hybrid Workforce
Eryn Juan He, Joel Goh

The Impact of Trade Credit Provision on Inventory: Evidence from French Retailers
Christopher J Chen, Nitish Jain, S. Alex Yang

Matching Supply and Demand with Spatial Preferences
Mingliu Chen, Peng Sun, Zhixi Wan

Speakers
EJ
SA
MC

Tuesday July 2, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4111
  Session

08:30 PDT

SESSION I12
Service Operations

Policies for call-center-based scheduling of sales visits
Yanlu Zhao, Felix Papier

Drivers, Riders and Service Providers- The Impact of the Sharing Economy on Mobility
Saif Benjaafar, Harald Bernhard, Costas Courcoubetis

Silent Abandonment: Operational Impact and Patience Estimation
Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg.

Speakers
FP
CC
AC

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4204
  Session

08:30 PDT

SESSION I13
Healthcare Operations Management

Appointment Scheduling for the Mohs Micrographic Surgery
Haolin Feng, Michelle McGaha Alvarado, Mark Lawley, Sailesh Konda

On Scheduling Appointments in Tandem Service Systems
Nan Liu, Guohua Wan, Shan Wang

Does Ownership Conversion from Nonprofit to For-Profit Benefit the Public? Evidence from U.S. Nursing Homes
Lauren Xiaoyuan Lu, Susan Feng Lu

Speakers
HF
SW
LX

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4211
  Session

08:30 PDT

SESSION I14
Humanitarian Operations Management

Post-Disaster Humanitarian Logistics Planning: A Time-to-Survive Framework
Yini Gao, Guodong Lyu

A Centralized Allocation Mechanism for Public Housing
Weihua Zhang, Yichuan Ding, Daniel Granot

What Drives Humanitarian Organizations’ Donation Income: An Empirical Investigation
Iman Parsa, Mahyar Eftekhar, Charles J. Corbett

Speakers
YG
WZ
ME

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311
  Session

08:30 PDT

SESSION I15
Logistics & Supply Chain Management

Operations Strategy Tool for Practice: Assessing the Cost-Efficiency Leverage of Additive Manufacturing in the Spare Parts Supply Chain
Johannes Jakob Heinen, Kai Hoberg

Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Andre P. Calmon, Stephen C. Graves, Stef Lemmens

A New Perspective on Supplier Risk Mitigation Strategies
Vishwakant Malladi, Diwakar Gupta, Kumar Muthuraman



Speakers
VM
JJ
SL

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4305
  Session

08:30 PDT

SESSION I16
Empirical Operations Management

Empirical Research on Supply Chain Establishment
Kejia Hu, Yixin (Iris) Wang

Exploring Beyond: The Value of Unlikely Choices in Restaurant Experiences
Manuel Sosa, Victor Martínez de Albéniz, Clara Carrera

The Endemic Population-Trust and Supply Chain Networks
Volodymyr Babich, Gilles Hilary, Zi'ang Wang, Jing Wu

Speakers
YI
MS
ZW

Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4205
  Session

10:30 PDT

SESSION J01
Logistics & Supply Chain Management

A High-Tech Problem Disguised as a Snowplow Routing Problem
Candace Arai Yano, Erik Bertelli

Robust Location Problems Under Spatial Uncertainty
Khaja Irfan Babu Soudagar Abdul, Long He

A Branch-and-Price Algorithm for Facility Location with General Facility Cost Functions
Wenjun Ni, Jia Shu, Miao Song, Dachuan Xu, Kaike Zhang

Speakers
CA
KI
MS

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4302
  Session

10:30 PDT

SESSION J02
Logistics & Supply Chain Management

Understanding the Value of Large Time Windows in Scheduled Delivery
Adam N. Elmachtoub, Yeqing Zhou

Integrating Anticipative Replenishment-Allocation with Real-Time Fulfillment for Online Retailing Using Robust Optimization
Yun Fong LIM, Song JIU, Marcus ANG
 
Towards sharing delivery: Introducing Dynamic Online-to-Offline Orders into Last Mile
Yuan Wang, Loo Hay Lee
Speakers
YZ
YF
YW

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4303
  Session

10:30 PDT

SESSION J03
Healthcare Operations Management

Design of a Real-time Intelligent Healthcare Dispatching System based on the Big Data Predictive Analytics
Shih-Che Lo

Staff Planning for Hospitals with Cost Estimation and Optimization
Sandeep Rath, Kumar Rajaram

Hospital Occupancy Crises: The Impact of Urgent versus Prevention Responses on Length-of-Stay
Temidayo A. Adepoju, Anita L. Tucker, Helen H. Jin, Christopher Manasseh (MD)
Speakers
SL
SR
TA

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4212
  Session

10:30 PDT

SESSION J04
Revenue Management & Market Analytics

A Data-driven Approach to Pricing with Customer Segmentation
Agnes Hu, David Simchi-Levi, Zhenzhen Yan

The Rule Design and Pricing of Threshold Bundling for Inter-category Goods
Yongwu Zhou, Cuiying Sun,Yuanguang Zhong,Wei Xie, Bin Cao

Simultaneous vs. Sequential Bundling Strategies in a Distribution Channel
Chia-Wei Kuo, Qianbo Yin, Kwei-Long Huang, Sean Zhou

Speakers
ZY
CS
CK

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4312
  Session

10:30 PDT

SESSION J05
Service Operations

Inventory Repositioning in On-Demand Product Rental Networks
Saif Benjafaar, Daniel Jiang, Xiaobo Li, Xiang Li

The Role of Feedback in Dynamic Crowdsourcing Contests: A Structural Empirical Analysis
Zhaohui Jiang, Yan Huang, Damian Beil

A Choice Modeling Framework for Service Time Windows
Adam Elmachtoub, Xiao Lei

Speakers
XL
ZJ
XL

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4201
  Session

10:30 PDT

SESSION J06
Service Operations

Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers
Arvind Sainathan

Bundle Pricing of Congested Services
Chenguang (Allen) Wu, Luyi Yang

Modeling Customer Response to Service Quality Variability with Implications for Pricing
Gregory DeCroix, Xiaoyang Long, Jordan Tong

Speakers
AS
CA
XL

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4202
  Session

10:30 PDT

SESSION J07
Logistics & Supply Chain Management

Picking Multi-item Orders in the Warehouse of a Large Online Retailer: Data, Models and Simulations
Tolga Cezik, Daniel Chen, Retsef Levi, Georgia Perakis

Online Planning with Forecast
Wang Chi Cheung, Guodong Lyu, Chung Piaw Teo, Hai Wang

Last-Mile Delivery with Time Windows and Uncertainty: Staffing Demands and Service Guarantees
Felix M. Bergmann, Mathias Kraus, Stefan Feuerriegel, Stephan M. Wagner

Speakers
DC
HW
FM

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4301
  Session

10:30 PDT

SESSION J08
Sustainable & Socially Responsible Operations

Omnichannel Grocery Retailing: Revenue Sharing and Food Waste
Jae Hyuck Park, Dan Iancu, Erica Plambeck

Buyer-Supplier Relationships in the Context of Social Responsibility
Avijit Raychaudhuri, Fang Liu, S. Viswanathan

Incentives to Crowdsource Information in Informal Supply Chains
Joann de Zegher, Irene Lo

Speakers
JH
AR
JD

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4203
  Session

10:30 PDT

SESSION J09
Topics Not Covered by Above Tracks

Robust Multidimensional Pricing: Separation without Regret
Cagil Kocyigit, Napat Rujeerapaiboon, Daniel Kuhn

On the heavy-tail behavior of the distributionally robust newsvendor
Anulekha Dhara, Bikramjit Das, Karthik Natarajan

Exploiting Partial Correlations in Distributionally Robust Appointment Scheduling
Divya Padmanabhan, Karthik Natarajan, Karthyek Murthy

Speakers
NR
KN
DP

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4304
  Session

10:30 PDT

SESSION J10
Innovation & Entrepreneurship

Sourcing Innovation: The Role of Internal Suppliers in Procurement Contests
Zhi Chen, Jurgen Mihm, Jochen Schlapp

Perils of Bargaining Power in R&D Licensing
Niyazi Taneri, Arnoud De Meyer

Reward or Upgrade? Optimal Design of Referral Programs
Chenguang (Allen) Wu, Chen Jin

Speakers
CJ

Chen Jin

National University of Singapore
ZC
NT

Tuesday July 2, 2019 10:30 - 12:00 PDT
Melati Junior Ballroon 4011
  Session

10:30 PDT

SESSION J11
Sharing Economy

Designing Rewards-Based Crowdfunding Campaigns for Strategic Contributors
Soudipta Chakraborty, Robert Swinney

Repositioning for  vehicle sharing: a risk mitigation perspective
Qinshen Tang, Yu Zhang, Minglong Zhou

A Tale of Timescales: Surge Pricing and Dynamic Matching for Hotspot Demand Shock in Ride-Hailing Networks
Philipp Afèche, Zhe Liu, Costis Maglaras

Speakers
SC
QT
ZL

Tuesday July 2, 2019 10:30 - 12:00 PDT
Melati Junior Ballroon 4111
  Session

10:30 PDT

SESSION J12
Service Operations

Size Matters, So Does Duration: The Interplay between Offer Size and Offer Deadline
Zhenyu Hu, Wenjie Tang

How Observed Queue Length and Service Times Drive Queue Behavior in the Lab
Zeynep Aksin, Busra Gencer, Evrim Didem Gunes

Priority Queues and Consumer Surplus
Martin Lariviere

Speakers
WT
ZA
ML

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4204
  Session

10:30 PDT

SESSION J13
Healthcare Operations Management

Managing Appointment-based Services with Strategic Walk-in Customers
Nan Liu, Willem van Jaarsveld, Shan Wang, Guanlian Xiao

Improving MRI Hospital Waiting Times Using Geographical Partial Pooling: An Empirical Analysis of 72 Hospitals in Ontario, Canada
Yangzi Jiang, Jan Van Mieghem

A Reservation Policy for Medical Diagnostic Resource Allocation
Weifen Zhuang, David D. Yao, Li Luo

Speakers
NL
YJ
WZ

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4211
  Session

10:30 PDT

SESSION J14
Revenue Management & Market Analytics

Shapley Meets Uniform: An Axiomatic Framework for Attribution in Online Advertising
Raghav Singal, Omar Besbes, Antoine Desir, Vineet Goyal, Garud Iyengar

Online Assortment Optimization with Reusable Resources
Xiao-Yue Gong, Vineet Goyal, Garud N. Iyengar, David Simchi-Levi, Rajan Udwani, Shuangyu Wang

Leveraging Information in Online Matching
Chaithanya Bandi, Yam Huo Ow

Speakers
XG
RS
YH

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4311
  Session

10:30 PDT

SESSION J15
Logistics & Supply Chain Management

Meta Dynamic Pricing: Learning Across Experiments
Hamsa Bastani, David Simchi-Levi, Ruihao Zhu

Aggregation Bias: An Axiomatic Approach
Alper Nakkas, Kay-Yut Chen, Jennifer J. Zhang

On Bias in Social Learning and Consumer Choice
Ningyuan Chen, Anran Li, Kalyan Talluri

Speakers
AL
RZ
AN

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4305
  Session

10:30 PDT

SESSION J16
Empirical Operations Management

Pooled Transportation: Consumer Preferences and System Design
Kashish Arora, Fanyin Zheng, Karan Girotra
Impact of Food Delivery Platforms on Traditional Restaurants: An Empirical Analysis
Varun Karamshetty, Michael Freeman, Sameer Hasija
Machine Learning in Demand Estimation with Long Tail Data
Pu He, Fanyin Zheng
How Do Usage and Payment Behavior Interact in Rent-to-Own Business Models? Evidence from Developing Economies
Jose Guajardo


Speakers
JG
KA
VK
FZ

Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4205
  Session

14:00 PDT

SESSION K01
Logistics & Supply Chain Management

Information Sharing and Product Quality in Online Markets
Dongwook Shin, Assaf Zeevi

Information Sharing in the Online Marketplace
Hu Huang, Hongtao Zhang

Joint Purchasing Agreements and information sharing for OEM's
Philippe Chevalier, Aadhaar Chaturvedi, Gilles Merckx, Wenli Peng




Speakers
PC
HH
DS

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4302
  Session

14:00 PDT

SESSION K02
Logistics & Supply Chain Management

Assortment Planning Considering Split Orders
Oya Karasan, Duygu Soylemez, Alper Sen

Assortment Planning when Consumers buy n-packs
Ying Cao, Dorothee Honhon

The Profiling Game in Border Crossings
Yael Deutsch, Arieh Gavious


Speakers
AG
DH
AS

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4303
  Session

14:00 PDT

SESSION K03
Healthcare Operations Management

Optimality and Robustness of Threshold Policies for Early ICU Transfers
Carri Chan, Vineet Goyal, Julien Grand-Clement

Does limiting time on ambulance diversion reduce diversions? A data-driven analysis on the role of paramedic compliance and network effect
Sarang Deo, Itai Gurvich, Eric Park

Drug Abuse and the Internet: Evidence from Craigslist
Jiayi Liu, Anandhi Bharadwaj


Speakers
JG
JL
EP

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4212
  Session

14:00 PDT

SESSION K04
Revenue Management & Market Analytics

On the Futility of Dynamics in Robust Mechanism Design
Santiago Balseiro, Anthony Kim, Daniel Russo

Pay-as-Bid Procurement Mechanisms for Differentiated Products
Je-ok Choi, Daniela Saban, Gabriel Weintraub

Robust Online Resource Allocation: A Competitive Analysis of Service Reservations with Heterogeneous Types
Will Ma, David Simchi-Levi, Jinglong Zhao



Speakers
JC
AK
JZ

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4312
  Session

14:00 PDT

SESSION K05
Service Operations

Promotional Design for Small Businesses: the Operational Value of Online Deals
Simin Li, Kejia Hu, Martin A. Lariviere

Operational Tools for Optimizing Performance of Two-sided Service Platforms
Bin Hu, Yuhao Hu, Yunke Mai, Sasa Pekec, Zilong Zou

A Nonlinear Regression and Linear Programming Approach for Multiskill Staffing Optimization in Call Centers
Thuy Anh Ta, Tien Mai, Fabian Bastin, Pierre L'Ecuyer


Speakers
SL
TM
SP

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4201
  Session

14:00 PDT

SESSION K06
Service Operations

Effects of Usage-Based Auto Insurance: A Dynamic Mechanism-Design Approach
Mona Imanpoor Yourdshahy, Hao Zhang, Mahesh Nagarajan

Dynamic Spectrum Capacity Sharing
Demet Batur, Jennifer K Ryan, Fujuan Guo, Mehmet C Vuran

Sequential Learning of Product Recommendations with Customer Disengagement
Hamsa Bastani, Pavithra Harsha, Georgia Perakis, Divya Singhvi



Speakers
DB
DS
MI

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4202
  Session

14:00 PDT

SESSION K07
Smart City Operations

Do Workers Benefit from Competition Among On-Demand Service Platforms?
Saif Benjaafar, Shihong Xiao, Xiaotang Yang

Joint Optimization of Maintenance and Reposition for Dockless Bike-Sharing Systems
Qiuzhuang Sun, Zhisheng Ye

To Acquire or Not to Acquire: Balancing Retention and Acquisition in Discretionary Services
Oded Koenigsberg, Vasiliki Kostami 


Speakers
VK
QS
SX

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4301
  Session

14:00 PDT

SESSION K08
Sustainable & Socially Responsible Operations

On the Range Anxiety for Electric Vehicles: An Empirical Investigation
Sang Won Kim, Ho-Yin Mak, Marcelo Olivares, Ying Rong

Efficiently Evaluating Targeting Policies: Improving Upon Champion vs. Challenger Experiments
Duncan Simester, Artem Timoshenko, Spyros I. Zoumpoulis

Supporting Supplier Competitiveness in High Energy Price Environments: The Role of Industry Targeted Interventions
Jason Nguyen, Karen Donohue, Mili Mehrotra


Speakers
SI
SW
JN

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4203
  Session

14:00 PDT

SESSION K09
Logistics & Supply Chain Management

On Product Customization and Returns
Paolo Letizia, Gokce Esenduran, Anton Ovchinnikov

Implications of Accepting Underperforming Products for Supplier Development Efforts
Timofey Shalpegin

Optimizing The Design of A Production System with Flexible Workforce To Boost Productivity
Yun Fong LIM, Wenjia ZHANG


Speakers
GE
TS
WZ

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4304
  Session

14:00 PDT

SESSION K10
Innovation & Entrepreneurship

Designing Resource Competition for Research Project
Pascale Crama, Wenqi Lian

Complain About Too Many Meetings? Performance of Meeting Schedules for Team Coordination
Guillaume Roels, Charles Corbett

The Role of R&D Managers in Small Biotechnology Firms in Crossing Technical and Science-Market Boundaries
Mengyang Pan, Aravind Chandrasekaran, James Hill, Manus Rungtusanatham


Speakers
WL
GR
MP

Tuesday July 2, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4011
  Session

14:00 PDT

SESSION K11
Topics Not Covered by Above Tracks

Social Sharing with Competition
Yuanchen Su, Yi Zhu, Anthony Dukes  

The Power of Like: The Role of Preferred Options in Mitigating the Gambler’s Fallacy
Tim de Bree, Georg D. Granic, Qingxia Kong

Shepherding the Herd
JUSSI KEPPO, VILLE SATOPAA  








Speakers
YS
QK
JK

Tuesday July 2, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4111
  Session

14:00 PDT

SESSION K12
Service Operations

Managing Queues with Different Resource Requirements
Noa Zychlinski, Carri W. Chan, Jing Dong

Prioritization in a multi-server queueing system with impatient customers
Huiyin Ouyang, Zhankun Sun, Nilay T. Argon, Serhan Ziya

The armchair decision: On queue-length information when customers travel to a queue
Refael Hassin, Ricky Roet-Green


Speakers
RL
HO
RR

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4204
  Session

14:00 PDT

SESSION K13
Healthcare Operations Management

Squeeze In: Can Last-Minute OR Reservations Hurt Patient Outcomes?
Soo-Hoon Lee, Tinglong Dai, Philip H. Phan, Nehama Moran, Jerry Stonemetz

Structural Estimation of Intertemporal Externalities on ICU Admission Decisions
Carri Chan, Fanyin Zheng, Yiwen Shen

Emergency or Primary Care – Understanding Patient Preferences and Overcoming Barriers to Reduce Non-urgent Emergency Visits
Yuliu Su, Shrutivandana Sharma, Semra Ozdemir Van Dyk, Wai Leng Chow, Bikramjit Das, Costas Courcoubetis, Hong-Choon Oh


Speakers
PH
YS
YS

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4211
  Session

14:00 PDT

SESSION K14
Revenue Management & Market Analytics

Dynamic Two-sided Markets: Dealership and Marketplace
Ningyuan CHEN, Guillermo GALLEGO, Pin GAO, Steven KOU

Bayesian Dynamic Pricing and Subscription Period Selection with Unknown Customer Utility
Yuan-Mao Kao, N. Bora Keskin, Kevin Shang    

Optimizing Market-Level Experimentation via Low-Rank Synthetic Control (Cancelled)
Susan Athey, Mohsen Bayati, Ruoxuan Xiong


Speakers
PG
YK
RX

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4311
  Session

14:00 PDT

SESSION K15
Logistics & Supply Chain Management

Multi-Product Price Optimization Under a General Cascade Click Model
Xiangyu Gao, Stefanus Jasin, Sajjad Najafi, Huanan Zhang

Click-Based MNL: Algorithmic Frameworks for Modeling Click Data in Assortment Optimization
Ali Aouad, Jacob Feldman, Danny Segev, Dennis Zhang

Data-Driven Approximation Schemes for Joint Pricing and Inventory Control Models
Hanzhang Qin, David Simchi-Levi, Li Wang



Speakers
AA
XG
HQ

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4305
  Session

14:00 PDT

SESSION K16
Empirical Operations Management

Big Data in Agriculture: The Next Green Revolution or the Lowest Hanging Fruit?
Canberk Ucel, Marshall L Fisher, John Paul MacDuffie

Impact of the Mobile Channel on Sales Concentration
Nitish Jain, Tom Tan

Logistics Performance, Ratings, and its impact on Customer Purchasing Behavior and Sales in E-commerce Platforms
Vinayak Deshpande, Pradeep Pendem



Speakers
PP
TT
CU

Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4205
  Session

16:00 PDT

SESSION L01
Logistics & Supply Chain Management

An examination of channel-specific demand sensitivity to delivery lead time and its implication for omni-channel facility network design
Stanley Lim, Fei Gao, Tom Tan

Optimal Spot Trading Integrated with Quantity Flexibility Contracts
Mustafa Cagri Gurbuz, Jianjun Xu

Transferring Vendor-Managed Inventory to the Consumer: Benefits, Drivers, and Design of Smart Replenishment Systems
Sandria Weißhuhn, Kai Hoberg
Speakers
SL
MC
SW

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4302
  Session

16:00 PDT

SESSION L02
Logistics & Supply Chain Management

Optimal Subsidies for Development Supply Chains
Jiayi Joey Yu, Christopher S. Tang, ManMohan S Sodhi, James Knuckles

Disruption and Rerouting in Supply Chain Networks
John R. Birge, Agostino Capponi, Peng-Chu Chen

The Bullwhip Effect in Supply Networks
Nikolay Osadchiy, William Schmidt, Jing Wu

Speakers
JJ
PC
JW

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4303
  Session

16:00 PDT

SESSION L03
Healthcare Operations Management

Positional Flexibility and Consistent Assignment in Long-Term Care Staffing
Vincent W. Slaugh, Alan A. Scheller-Wolf

Does Competition Help Product Recovery? Evidence from U.S. Drug Shortages
Junghee Lee

Continuity of Care versus a Second Opinion: Evidence from the Opioid Crisis
Michael FREEMAN, Katherine BOBROSKE, Anita CATTRELL, Lawrence HUAN, Stefan SCHOLTES
Speakers
VW
MF
JL

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4212
  Session

16:00 PDT

SESSION L04
Revenue Management & Market Analytics

A Conditional Gradient Approach for Nonparametric Estimation of Mixing Distributions
Srikanth Jagabathula, Lakshmi Subramanian, Ashwin Venkataraman

Aggregation Bias in Estimating Linear and Log-Log Demand Functions
Ruoqing Jiang, Zizhuo Wang, Chaolin Yang, Hongsong Yuan, Yaowu Zhang

An Approximation Algorithm for Network Revenue Management under Nonstationary Arrivals
Yuhang Ma, Paat Rusmevichientong, Mika Sumida, Huseyin Topaloglu

Speakers
AV
ZW
MS

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4312
  Session

16:00 PDT

SESSION L05
Service Operations

Strategic Technology Investment and Segmentation in the Aftermarket
Dong Li

Pricing Capacity Over Time and Recourse Strategies: Facilitate Reselling, Offer Refunds/Options, or Overbook?
Gerard Cachon, Pnina Feldman

Payment Channels Migration Driven by Price Incentive and Consumption Needs
Kejia (Carrie) Hu, Shoufeng Ma, Shuai Ling, Ning Jia

Speakers
DL
PF
KC

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4201
  Session

16:00 PDT

SESSION L06
Service Operations

Effcient Inaccuracy: User-Generated Information Sharing in a Queue
Jianfu Wang, Ming Hu

Controlling congestion when consumers choose their service time
Pnina Feldman, Ella Segev

Flexibly Serving A Finite Number of Heterogeneous Jobs in A Tandem System
Yun Fong LIM, Bingnan LU, Rowan WANG, Wenjia ZHANG

Speakers
JW
BL
NA

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4202
  Session

16:00 PDT

SESSION L07
Smart City Operations

Data-Driven Order Assignment for Last Mile Delivery
Sheng Liu, Long He, Zuo-Jun Max Shen

Coordinated Logistics with Drones for Last Mile Delivery
Dongwook Kim, Gwang Kim, Ilkyeong Moon

Multi-modal on-demand city Logistics for the Last Mile Delivery
Shadi SHARIF AZADEH, Benoit MONTREUIL, Yousef MAKNOON

Speakers
SL
DK
SS

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4301
  Session

16:00 PDT

SESSION L08
Sustainable & Socially Responsible Operations

Selling Generation Products with P2P Used Goods Markets Implications of The Trade-in Remanufacturing Program
Chang Dong, Qian Liu

The Impact of Input- vs. Output-based Farm Subsidies on Farmer Welfare and Income Inequality in Developing Economies
Christopher S. Tang, Yulan Wang, Ming Zhao

Block Ownership in Vertical Relationships in the Presence of Downstream Competition
Fang Fang, Baojun Jiang, Jiong Sun

Speakers
CD
YW
FF

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4203
  Session

16:00 PDT

SESSION L09
Logistics & Supply Chain Management

Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail
Sanjith Gopalakrishnan, Moksh Matta, Mona Imanpoor Yourdshahy

An order-first-split-second approach to an application of the multiple traveling salesman problem
Philipp Baumann, Norbert Trautmann 

The Impact of Bots on Opinions in Social Networks
Tauhid Zaman, Zakaria el Hjouji, D. Scott Hunter, Nicolas Guenon des Mesnards

Speakers
MM
NT
TZ

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4304
  Session

16:00 PDT

SESSION L10
Innovation & Entrepreneurship

The Role of Participation in Innovation Contests
Konstantinos Stouras, Jeremy Hutchison-Krupat, Raul Chao

New Venture Creation: A Drift-Variance Diffusion Control Model
Zhengli Wang, Stefanos Zenios

Entrepreneurial Market Search
Evgeny Kagan, Stephen Leider, Bill Lovejoy

Speakers
KS
RL
ZW
EK

Tuesday July 2, 2019 16:00 - 17:30 PDT
Melati Junior Ballroon 4011
  Session

16:00 PDT

SESSION L11
Service Operations

Democracy on the Line: Polling Place Closures and their Estimated Impact on Wait Times in the 2016 Presidential Election in Georgia
Dawson Kaaua, Gerard Cachon

Surge Price or Subsidy? Information Sharing or Suggestion? A Behavioral Investigation of Workers’ Relocation in On-Demand Platforms
Zhong-Zhong Jiang, Guangwen Kong, Yinghao Zhang

Do Customer Emotions Affect Worker Productivity? An Empirical Study of Emotional Load in Online Customer Contact Centers
Daniel Altman, Galit B. Yom-Tov, Shelly Ashtar, Marcello O. Olivares

Speakers
DK
GK
GB

Tuesday July 2, 2019 16:00 - 17:30 PDT
Melati Junior Ballroon 4111
  Session

16:00 PDT

SESSION L12
Service Operations

Persuading Customers to Buy Early: The Value of Personalized Information Provisioning
Kimon Drakopoulos, Shobhit Jain, Ramandeep Randhawa

Harnessing the Double-edged Sword via Routing: Information Provision on Ride-hailing Platforms
Leon Yang Chu, Zhixi Wan, Dongyuan Zhan

Charging Electric Vehicle Sharing Fleet
Long He, Guangrui Ma, Wei Qi, Xin Wang

Speakers
RR
DZ
WQ

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4204
  Session

16:00 PDT

SESSION L13
Healthcare Operations Management

Hospital Readmissions Reduction Program does not provide the right incentives: Issues and remedies
Kenan Arifoglu, Hang Ren, Tolga Tezcan

Managing public-private partnerships for the development of drugs for neglected diseases
Rongrong Luo, Shantanu Bhattacharya, Niyazi Taneri, Ying Xu

On Withholding Capacity from Strategic Patients
Yunchao Xu, Mor Armony, Nan Liu

Speakers
KA
RL
YX

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4211
  Session

16:00 PDT

SESSION L14
Revenue Management & Market Analytics

Real-Time Spatial Dynamic Pricing for Balancing Supply and Demand in a Network
George Chen, Murray Lei, Stefanus Jasin

Spatial Price Integration in Competitive Markets with Capacitated Transportation Networks
John R. Birge, Timothy C.Y. Chan, J. Michael Pavlin, Ian Yihang Zhu

Dynamic Pricing of Relocating Resources in Large Networks
Santiago Balseiro, David Brown, Chen Chen

Speakers
CC
ML
IY

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4311
  Session

16:00 PDT

SESSION L15
​​​​Logistics & Supply Chain Management

High-Low Promotion Policies for Peak-End Demand Models
Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

Structural results for average-cost inventory models with Markov-modulated demand and partial information
Harun Avci, Kagan Gokbayrak, Emre Nadar

Demand Estimation under the Multinomial Logit Model from Sales Transaction Data
Tarek Abdallah, Gustavo Vulcano

Speakers
TC
EN
TA

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4305
  Session

16:00 PDT

SESSION L16
Empirical Operations Management

Competitive Intelligence from Public Data: Application to Facility Location
Kalyan Talluri, Muge Tekin

Optimizing assortment size and variety in online platforms
Abhinav Sinha, Yash Kanoria, Fanyin Zheng, Zhenyu Lai

Go Right, Go Straight? Drivers of Missed Time Windows in Last Mile Delivery
Kai Hoberg, Christian Carreri, Jakob Heinen
Speakers
MT
AS
KH

Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4205
  Session
 
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