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Sunday, June 30
 

08:00 PDT

Registration

If you registered as a student, please be ready to provide proof of your student status (e.g., a student ID card or a signed letter from an academic advisor) at check in.


During the hours listed below, feel free to stop by with any questions, needs, or concerns.

Sunday June 30, 2019 08:00 - 19:00 PDT
Marina Bay Sands Convention Centre Level 4

08:30 PDT

08:30 PDT

SESSION A02
Healthcare Operations - Human + Machine: Healthcare Management in the Age of Data and AI  

Interpreting Predictive Models for Human-in-the-Loop Analytics
Hamsa Bastani, Osbert Bastani, Carolyn Kim
Discussant: Yonatan Mintz

Off-service Placement in Inpatient Flow Management
Jing Dong, Pengyi Shi, Fanyin Zheng, Xin Jin
Discussant: Joel Goh


Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4211

08:30 PDT

SESSION A03
Supply Chain Logistics

Digital Operations: Perspectives and Future Research Directions
Jan A. Van Mieghem (Keynote Speaker)

Conservative Exploration for Semi-Bandits with Linear Generalization: A Product Selection Problem for Urban Warehouses
Rong Jin, David Simchi-Levi, Li Wang, Xinshang Wang, Sen Yang

Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations
Jiankun Sun, Dennis J. Zhang, Haoyuan Hu, Jan A. Van Mieghem



Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4212

08:30 PDT

SESSION A04
Service Operations - Behavioral Queueing    

Opaque Queues: Service Systems with Rationally Inattentive Customers
Caner Canyakmaz, Tamer Boyaci
Discussant: Pengfei Guo

Last Place Aversion in Queues
Ryan Buell
Discussant: Guillaume Roels


Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311

08:30 PDT

SESSION A05
Sustainable Operations

Economic and Environmental Implications of Biomass Commercialization in Agricultural Processing
Buket Avci, Onur Boyabatli, Bin Li
Discussant: Sripad Devalkar

Unifying Agricultural Wholesale Markets: Impacts on Farmers' Revenue
Retsef Levi, Manoj Rajan, Somya Singhvi, Yanchong Zheng
Discussant: Andre Calmon



Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312

10:00 PDT

Coffee Break
Sunday June 30, 2019 10:00 - 10:15 PDT
Orchid Junior Ballroom Bayview Foyer

10:30 PDT

SESSION B01
iFORM - Innovative Mechanisms
Promoting Solar Panel Investments: Feed-in-Tariff versus Tax-Rebate Policies
Volodymyr Babich, Ruben Lobel, Safak Yucel

Financing Small and Medium-Size Enterprises via Retail Platforms
Lingxiu Dong, Long Ren, Dennis Zhang

Inventory, Speculators and Initial Coin Offerings
Jingxing (Rowena) Gan, Gerry Tsoukalas, Serguei Netessine



Sunday June 30, 2019 10:30 - 12:00 PDT
Melati Junior Ballroon 4111

10:30 PDT

SESSION B02
Healthcare Operations - Patient Admission Decision: Experimental and Empirical Investigations

The Effects of Occupancy Information Hurdles and Physician Admission Decision Noise on Hospital Unit Utilization
Song-Hee Kim, Jordan Tong, Carol Peden
Discussant: Anita Tucker

Capacity Pooling in Hospitals: The Hidden Consequences of Off-Service Placement
Hummy Song, Anita L. Tucker, Ryan Graue, Sarah Moravick, Julius J. Yang
Discussant: Michael Freeman


Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4211

10:30 PDT

SESSION B03
Supply Chain - Agricultural Supply Chain

Agriculture 4.0
Tava Olsen (Keynote Speaker) 

Artificial Shortage in Agricultural Supply Chains
Retsef Levi, Somya Singhvi, Yanchong (Karen) Zheng

Values of Traceability in Supply Chains
Yao Cui, Ming Hu, Jingchen Liu


Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4212

10:30 PDT

10:30 PDT

SESSION B05
Sustainable Operations

Consistent Allocation of Emission Responsibility in Energy Supply Chains
Sanjith Gopalakrishnan, Daniel Granot, Frieda Granot
Discussant: Eda Kemahlıoğlu-Ziya

Non-ownership Business Models for Solar Energy
Vishal V. Agrawal, L. Beril Toktay, Safak Yucel
Discussant: Francis de Véricourt


Sunday June 30, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4312

12:00 PDT

Lunch
All registered participants to the SIG meeting are welcome to come and enjoy a delicious lunch!

Sunday June 30, 2019 12:00 - 13:30 PDT
Melati Main Ballroom 4001 AB - 4104

13:30 PDT

SESSION C01
Prescriptive Analytics in iFORM

Dynamic Learning and Market Making in Spread Betting Markets with Informed Bettors
John R. Birge, Yifan Feng, N. Bora Keskin, Adam Schultz

The Value of Supply Chain Disruption Duration Information
Mili Mehrotra, William Schmidt

Managing Shutdown Decisions in Merchant Commodity and Energy Production: A Social Commerce Perspective
Selvaprabu Nadarajah, Alessio Trivella, Stein-Erik Fleten, Denis Mazieres, David Pisinger




Sunday June 30, 2019 13:30 - 15:00 PDT
Melati Junior Ballroon 4111

13:30 PDT

SESSION C02
Healthcare Operations - Multi-channel Healthcare: Online Booking and Tele-medicine    

The Interplay between Online Reviews and Physician Demand: An Empirical Investigation
Yuqian Xu, Mor Armony, Anindya Ghose
Discussant: Galit Yom-Tov 

Multi-channel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India
Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh Babu, Thulasiraj Ravilla
Discussant: Fanyin Zheng




Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4211

13:30 PDT

SESSION C03
Supply Chain - Operations Management of Information Products    

Using New Supply Chain Business Models to Alleviate Poverty and Inequity
Kamalini Ramdas (Keynote Speaker)

Ratings and Version Updatesin the Mobile App Market
Gad Allon, Ken Moon, Amandeep Singh

Managing Self-Replicating Innovative Goods
Bin Hu, Zhankun Sun




Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4212

13:30 PDT

SESSION C04
Service Operations - Dynamic Learning and Pricing    

Intertemporal Price Discrimination via Randomized Pricing
Hongqiao Chen, Ming Hu, Jiahua Wu
Discussant: Man Yu 

Hedging the Drift: Learning to Optimize under Non-Stationarity
Wang Chi Cheung; David Simchi-Levi; Ruihao Zhu
Discussant: Gah-Yi Ban 




Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4311

13:30 PDT

SESSION C05
Sustainable Operations    

Inconvenience, Liquidity Constraints, and the Adoption of Off-Grid Lighting Solutions
Bhavani Shanker Uppari, Serguei Netessine, Ioana Popescu, Rowan Clarke, Manuel Barron, Martine Visser
Discussant: Y. Karen Zheng 

A Dynamic Mechanism Design for Achieving Sustainable Quality Supply
Tracy Lewis, Fang Liu, Jing-Sheng Song
Discussant: Helen Yangfang Zhou




Sunday June 30, 2019 13:30 - 15:00 PDT
Orchid Junior Ballroom 4312

15:00 PDT

Coffee Break
Sunday June 30, 2019 15:00 - 15:30 PDT
Orchid Junior Ballroom Bayview Foyer

15:30 PDT

SESSION D01
Crowd-funding in iFORM

Designing Crowdfunding Platform Rules to Deter Misconduct
Elena Belavina, Simone Marinesi, Gerry Tsoukalas

Crowdfunding vs. Bank Financing: Effects of Market Uncertainty and Word-of-Mouth Communication
Fasheng Xu, Xiaomeng Guo, Guang Xiao, Fuqiang Zhang

Crowdfunding: Public Signal for Venture Capital
Ming Hu, Yannan Jin, Jussi Keppo



Sunday June 30, 2019 15:30 - 17:00 PDT
Melati Junior Ballroon 4111

15:30 PDT

SESSION D02
Healthcare Operations - Putting Theory to Work: Improving Practice via Operations Modeling   

Timing it Right: Balancing Inpatient Congestion versus Readmission Risk at Discharge
Pengyi Shi, Jonathan Helm, Jivan Deglise-Hawkinson, Julian Pan
Discussant: Zhankun Sun

An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice
Baris Ata, Yichuan Ding, Stefanos Zenios
Discussant: Dongyuan Zhan


Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4211

15:30 PDT

SESSION D03
Online Retailing and Supply Chain

Threshold Utility Model with Applications to Retailing and Discrete Choice Models
Guillermo Gallego (Keynote Speaker)

First Delivery Gaps: A Supply Chain Lever To Reduce Product Returns In Online Retail
Mohit Chaurasia, Sourabh Pandey, Georgia Perakis, Hemant Singh Rathore, Divya Singhvi

Strategic Location Problem for Synchronized Last-mile Delivery with Relaying Drones
Kyungduk Moon, Sunil Chopra, Seokwon Kim, Kangbok Lee



Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4212

15:30 PDT

SESSION D04
Modeling and Estimating Service Dependence

When Service Times Depend on Customers' Delays: A Solution to Two Statistical Challenges
Chenguang (Allen) Wu; Achal Bassamboo; Ohad Perry
Discussant: Amy Ward


Sunday June 30, 2019 15:30 - 17:00 PDT
Orchid Junior Ballroom 4311

15:30 PDT

18:00 PDT

Welcome Dinner (for MSOM Conference Participants Only)
All participants (and registered guests) to MSOM conference are welcome to attend the welcome dinner.


Sunday June 30, 2019 18:00 - 21:00 PDT
Orchid Junior Ballroom Bayview Foyer
 
Monday, July 1
 

07:30 PDT

Registration

If you registered as a student, please be ready to provide proof of your student status (e.g., a student ID card or a signed letter from an academic advisor) at check in.


During the hours listed below, feel free to stop by with any questions, needs, or concerns.


Monday July 1, 2019 07:30 - 15:00 PDT
Marina Bay Sands Convention Centre Level 4

08:30 PDT

SESSION E01
Data Analytics in Logistics & Supply Chain Management

Predicting with Proxies: Transfer Learning in High Dimension
Hamsa Bastani

Interpretable Optimal Stopping
Florin Ciocan, Velibor Misic

Data-driven optimal policies for opportunistic maintenance of partially observable systems
Heletje van Staden, Nishant Mishra, Lisa Maillart


Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4302

08:30 PDT

SESSION E02
Logistics & Supply Chain Management

Projected Inventory Level Policies for Lost Sales Inventory Systems
Willem van Jaarsveld, Joachim Arts

The supermodularity in two-stage distributionally robust optimization
Daniel Zhuoyu Long, Jin Qi, Aiqi Zhang

Distributionally Robust Optimal Omnichannel Stocking Decisions in Quick Fulfillment Systems
Louis Chen, Hanzhang Qin, David Simchi-Levi, Huan Xu, Zirun Zhang


Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4303

08:30 PDT

08:30 PDT

SESSION E04
Revenue Management & Market Analytics

Adaptive Sequential Experiments with Unknown Information Flows
Yonatan Gur, Ahmadreza Momeni

Multinomial Logit Contextual Bandits
Min-hwan Oh, Garud Iyengar

Assortment Problems with Static Substitution Under MDM
Sun Zeyu, Selin Damla Ahipasaoglu, Bikramjit Das    







Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312

08:30 PDT

SESSION E05
Service Operations

Co-opetition in Service Clusters with Waiting-Area Entertainment
Xuchuan Yuan, Tinglong Dai, Lucy Gongtao Chen, Srinagesh Gavirneni

Optimal Service System Design with Flexible Servers and Priority Customers
David Chen, Ruoran Chen, Rowan Wang, Xuan Wang

Operations Management Challenges in a “Cloud Factory”: Distributed Manufacturing of Handmade Goods in Kenya
Victor Araman, Andre Calmon, Anton Ovchinnikov



Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4201

08:30 PDT

08:30 PDT

SESSION E07
Smart City Operations

Milestone-based Supply Chain Finance: The Value of Information
Hau L. Lee, Christopher S. Tang, S. Alex Yang, Yuxuan Zhang

Returns, Rebates and Restocking Fee
Rachel Chen

Tragedy of the Ride-Hailing
Shih-Fen Cheng, Ming Hu, Jussi Keppo


Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4301

08:30 PDT

08:30 PDT

08:30 PDT

SESSION E10
Finance Operations Interface

Sharing-Value-at-Risk-under-Ambiguous-Distribution
Zhi Chen, Weijun Xie

Blockchain-Driven Deep-Tier Supply Chain Finance
Lingxiu Dong, Yunzhe Qiu, Fasheng Xu

Manufacturer-Orchestrated Financing under Bank Capital Regulation
Yuxuan Zhang, Simin Huang, S. Alex Yang

Blockchain and the Value of Operational Transparency for Supply Chain Finance
Jiri Chod, Nikos Trichakis, Gerry Tsoukalas, Henry Aspegren, Mark Weber


Monday July 1, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4011

08:30 PDT

08:30 PDT

SESSION E12
Practice Competition 1

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning
Yael Grushka-Cockayne, Xiaojia Guo and Bert De Reyck

Detecting Customer Trends for Optimal Promotion Targeting
Georgia Perakis, Lennart Baardman, Setareh Borjian- Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam

Disclosing Product Availability in Online Retail
Ruomeng Cui, Laura Wagner and Eduard Calvo


Monday July 1, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311

10:00 PDT

Coffee Break
Monday July 1, 2019 10:00 - 10:15 PDT
Orchid Junior Ballroom Bayview Foyer

10:15 PDT

Plenary
Monday July 1, 2019 10:15 - 11:15 PDT
Orchid Main Ballroom

11:30 PDT

SESSION F01
Logistics & Supply Chain Management

Blockchain Adoption for Traceability in Food Supply Chain Networks
XuLingxiu Dong, Puping Jiang, Fasheng Xu     

Impacts of Supplier Enforced Cross-licensing in a Supply Chain
Jingqi Wang, Tingliang Huang

Accurate Response in Agricultural Supply Chains
Prithveesha G. Bhashkara, Çerağ Pinçe, Enver Yücesan



Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4302

11:30 PDT

SESSION F02
​​​​Logistics & Supply Chain Management

FulFillment by Platform and Upstream Market Power
Amandeep Singh, Jiding Zhang, Chen Jin, Senthil Veeraraghavan

Drug shortages and paths to capacity creation
H. Sebastian Heese, Eda Kemahlioglu-Ziya

Managing Multi-Echelon Supply Chains with Guaranteed Service and Expediting
Xiaobei Shen; Yimin Yu;Jing-Sheng Song


Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4303

11:30 PDT

11:30 PDT

SESSION F04
Revenue Management & Market Analytics

Overbooking with Endogenous Demand
Jingxing (Rowena) Gan, Noah Gans, Gerry Tsoukalas

Personalized Dynamic Pricing with Machine Learning
Gah-Yi Ban, N. Bora Keskin

Optimal Sales Policies for a Virtual Assistant
Wenjia Ba, Haim Mendelson, Mingxi Zhu



Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4312

11:30 PDT

SESSION F05
Service Operations

On the Benefit of Privatization in a Mixed Duopoly Service System
Wenhui Zhou, Weixiang Huang, Pengfei Guo, Vernon Hsu

Sizing flexible resources in large-scale service systems
Jinsheng Chen, Jing Dong

When to Triage in Service Systems with Hidden Customer Class Identities?
Zhankun Sun, Nilay Argon, Serhan Ziya




Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4201

11:30 PDT

SESSION F06
Service Operations

A Pricing Framework For The Mobility Marketplace
Siddhartha Banerjee, Ragavendran Gopalakrishnan, Chamsi Hssaine, Samitha Samaranayake

Signaling Quality with Return Insurance: Theory and Empirical Evidence
Chong Zhang, Man Yu, Jian Chen

Managing Time-varying Arrivals in Service Systems: A Dual Approach
Xiaoshan Peng


Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4202

11:30 PDT

SESSION F07
Smart City Operations

Digital Twin for Next Generation Warehouse
Loo Hay Lee, Ek Peng Chew, Yuan Wang

Slugging: Casual Carpooling for Urban Transit
Shiliang Cui, Kaili Li, Luyi Yang, Jinting Wang

Intelligent Transportation of Hazardous Materials
Sam Kirshner, Yenni Tim, Shan-Ling Pan, Jingyuan Wang, Junjie Wu


Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Ballroom 4301

11:30 PDT

11:30 PDT

SESSION F09
Behavioral Operations Management

Does Feedback Make You Try Less Hard? A Study of Automotive Telematics
Vivek Choudhary, Masha Shunko, Serguei Netessine

How Computers Induce Truthful Forecast Sharing
Michael Becker-Peth, Josef Packowski, Niels Winkler, Philipp Scheufens

What Makes Product Defects Toxic? The Role of Attributions and Severity Perceptions
Ramesh Roshan Das Guru, Marcel Paulssen


Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4211

11:30 PDT

11:30 PDT

SESSION F11
Sharing Economy

Are Contests Effective for Online Labor Markets?
Jason Chan, Jiahui Mo, Nila Zhang

Ride-hailing Platforms: Competition and Autonomous Vehicles
Auyon Siddiq, Terry Taylor 

Double Dipping of Two-Sided Platform Economy
Satyanath Bhat, Jussi Keppo, Chung Piaw Teo


Monday July 1, 2019 11:30 - 13:00 PDT
Melati Junior Ballroon 4111

11:30 PDT

SESSION F12
Practice Competition 2

Monday July 1, 2019 11:30 - 13:00 PDT
Orchid Junior Ballroom 4311

12:30 PDT

Buffet Lunch
All registered participants to the MSOM conference are welcome to come and enjoy a delicious lunch!



Monday July 1, 2019 12:30 - 14:00 PDT
Melati Main Ballroom 4001Ab-4104

14:00 PDT

SESSION G01
Logistics & Supply Chain Management

To Brush or Not to Brush: Product Rankings, Customer Search, and Fake Orders
Chen Jin, Luyi Yang, Kartik Hosanagar

The Commitment Conundrum of Inventory Sharing
Shan Li, Kay-Yut Chen

Perishable inventory sharing in a two-location system

Can Zhang, Turgay Ayer, Chelsea C. White    

Speakers
CJ

Chen Jin

National University of Singapore
SL

Shan Li

Baruch College, City University of New York
CZ

Can Zhang

Duke University


Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4302

14:00 PDT

SESSION G02
Logistics & Supply Chain Management

To Bribe or not to Bribe in a Procurement Auction under Disparate Corruption Pressure

Xiaoshuai Fan, Ying-ju Chen, Christopher S. Tang    

Collaborating Online and Brick & Mortar Retailers: Returns and Induced Store Traffic Implications
Tolga Aydinliyim, Maryam Mahdikhani, Monire Jalili    

On the Power of Affine Policies for Capacity Planning under Demand Uncertainty
Omar El Housni, Vineet Goyal     


Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4303

14:00 PDT

14:00 PDT

SESSION G04
Revenue Management & Market Analytics

A new approach to high-dimensional online decision-making
Yilun Chen, David Goldberg

Observed Choices and Unobserved Talents in Online Labor Markets
Elena Belavina, Karan Girotra, Ken Moon, Jiding Zhang

Service under Technology: Operational Challenges and Remedies of Omni-Channel Systems
Opher Baron, Xiaole Chen, Yang Li




Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4312

14:00 PDT

14:00 PDT

SESSION G06
Service Operations

A Model of Queue-Scalping
Luyi Yang, Shiliang Cui

The Power of Two in Queue Scheduling
Yan Chen, Jing Dong

k-Ticket Lotteries: Insights from Alaska

Nick Arnosti, Tim Randolph




Monday July 1, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4202

14:00 PDT

14:00 PDT

14:00 PDT

14:00 PDT

SESSION G10
Finance Operations Interface

Structured Data-Driven Operating Policies for Commodity Storage
Christian Mandl, Selvaprabu Nadarajah, Stefan Minner, Srinagesh Gavirneni

Platform Tokenomics: Can Blockchain Alleviate Moral Hazard in Two-sided Marketplaces?
Jiri Chod, Nikolaos Trichakis, S. Alex Yang

Operational Risk Management: Optimal Inspection Policy
Youngsoo Kim, Yuqian Xu




Monday July 1, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4011

14:00 PDT

SESSION G11
Sharing Economy

User Privacy in Platforms

Itay P. Fainmesser, Andrea Galeotti, Ruslan Momot

Mergers between on-demand service platforms: The impact on consumer surplus and labor welfare

Xiaogang Lin, Tao Lu, Xin Wang

Alternative Pricing Mechanism for Online Aggregator Taxi Services
Swaminathan Rammohan, Rahul R Marathe, Nandan Sudarsanam




Monday July 1, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4111

14:00 PDT

15:30 PDT

Coffee Break
Monday July 1, 2019 15:30 - 16:00 PDT
Orchid Junior Ballroom Bayview Foyer

15:30 PDT

POSTER SESSION 01
Behavioral Operations Management

Product quality, satisfaction and customers’ repurchase intentions: The moderating role of product defects
Ramesh Roshan Das Guru, Marcel Paulssen

Demand of Farmers for Apple Insurance and Analysis of Factors Influencing Demand
Liu Xinran, M Shakhawat Hussain


Empirical Operations Management

Knowledge flow and the industry structure in the semiconductor industry
Hiroki Sano

Strategic Behavior of Wind Farms in a Competitive Electricity Market
Ali Shantia, Owen Wu, Roman Kapuscinski

Dynamic Capabilities and Responsiveness: Moderating Roles of Organization Structures and Environmental Dynamism
Ritu Singh, Prof. Parikshit Charan


Finance Operations Interface

Customer's Abnormal Inventory and Supplier's Earnings Quality
Wai Ho Chan, Cheuk Kwong Fok, Liming Liu

Joint Order and Pricing Decisions with Value-at-risk Consideration
Long Ren, Qing Ding


Healthcare Operations

Home HealthCare Integrated Staffing and Scheduling
Maria I. Restrepo, Louis-Martin Rousseau, Jonathan Vallée

Implementation Mechanism of E-healthcare Service Productization Using Dual Perspective of Service Supply Chain
Qin Rui,Jian Zhao-quan, Goh Mark

New decomposition methods for the home care scheduling with predefined visits
Florian Grenouilleau, Nadia Lahrichi, Louis-Martin Rousseau


Humanitarian Operations Management

A study on the Enterprise Approach for the Humanitarian Supply Chain using Agent-Based Simulation
Anchal Patil,Jitendra Madaan

Decision-making and Humanitarian Operation Management: Perspective of China
Xiang Wang, Xihui Wang


Innovation & Entrepreneurship

Analysis of Factors Influencing the Industrialization of University Scientific and Technological Achievements
Wang Xiaomei, Bai Lijuan, M Shakhawat Hussain


Logistics & Supply Chain Management

Interpretive structural modelling of bamboo structural applications and strategic planning for unlocking India’s Northeast Region
Syed Zulfi, Prof Sushil

Sourcing Decision for Click and Collect Points
Yale T. Herer

Information Sharing from the Retail Platforms with Reseller, Marketplace and Hybrid Options
Quan (Jinghan) Tian

Multi-objective Flexible Manufacturing Scheduling: mathematical modeling and solving approach
Shima Javanmard, Sasan Barak

Optimal capacity rationing policy for a container leasing system with multiple kinds of customers and substitutable containers
Xufeng Yang, Juliang Zhang, Wendy Jiao, Hong Yan

Multi-Objective Optimization for Upstream Oil & Gas Supply Chains under Price and Demand Uncertainty
Ahmed Attia, Salih Duffuaa

Information Sharing in E-tailing Supply Chain for Fresh Produce with Freshness-keeping Effort and Value-added Service
Molin Liu, Bin Dan, Shuguang Zhang, Songxuan Ma

Online Manufacturer's Offline Channel Entry Strategy Considering Product Competing and Retail Service
Haiyue Zhang, Bin Dan, Zili Guan, Shuguang Zhang, Xumei Zhang

An integrated inventory model for supply chain management of single-vendor single-manufacturer with variable demand, production cost, and setup cost
Ahmed Ghaithan

A simple payoff allocation mechanism achieves efficiency and stability in Supply Chain Games
Adel Elomri

Stable Group Purchasing Organizations of Service-Dependent Demand
Dan Xiao, Yong-Wu Zhou

The Impact of Internet of Things and Big Data on Supply Chain Management
M SHAKHAWAT HUSSAIN, WANG XIAOMEI

A heuristic algorithm for the container pre-marshalling problem with time-window
Ning Wang, Lili Yu

Research on the recycling of sharing bikes based on time dynamics series, individual regrets and group efficiency
Xiaohui Ji

How a dual -channel manufacturer's Internet referral affects the retailer's demand information sharing strategy?
Xiao Deng, Haiyan Xu

Dynamic pricing and production in dual-channel with stochastic cost learning
Fen Lu, Xueyi Ai, Tianwei Huang, Yajuan Wang, Yuan Shao

Robust Optimisation of Dry Port Location in Container Shipping Industry
Kamran Sarmadi, Mehdi Amiri-Aref, Jingxin Dong




Monday July 1, 2019 15:30 - 16:00 PDT
Melati Main Ballroom

16:00 PDT

SESSION H01
Finance Operations Interface

Cost Auditing in Profit Sharing Contracts
Wanshan Zhu, Xiaomin Du, Zhengping Wu

The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores
Fei Gao, Shiliang Cui, Vishal Agrawal

Product Description and Consumer Reviews in Omni-channel Retailing
Qiyuan Deng, Xin Fang, Yun Fong Lim


Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4302

16:00 PDT

16:00 PDT

SESSION H03
Healthcare Operations Management

Blood Inventory Management with Stochastic Supply and Demand
Juan Senga, Geoffrey Chua

Design of Incentive Programs for Optimal Medication Adherence
Sze-chuan Suen, Diana M. Negoescu, Joel Goh

An integrated learning and optimization approach to reduce cancellations in the operating room
Arnaud Augustin, Philippe Jouvet, Nadia Lahrichi, Andrea Lodi, Louis-Martin Rousseau


Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4212

16:00 PDT

16:00 PDT

16:00 PDT

16:00 PDT

16:00 PDT

SESSION H08
Smart City Operations

Renewable Energy Producers in Future Smart Grids
Yashar Ghiassi-Farrokhfal, Rodrigo Belo, Mohammad-Reza Hesamzadeh

Meeting Corporate Renewable Power Targets
Danial Mohseni Taheri, Selvaprabu Nadarajah, Alessio Trivella

After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda
Amrita Kundu, Kamalini Ramdas


Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4203

16:00 PDT

SESSION H09
Behavioral Operations Management

A Behavioral Analysis on the Use of an Intermediary in Manufacturing Outsourcing
Qiong Chen, Aleda Roth, Gulru Ozkan-Seely, Fred Switzer

Misconducts in Organizations
Jussi Keppo, Minglong Zhou, Esa Jokivuolle

Ordering decisions in the presence of retail promotions
H. Niles Perera, Behnam Fahimnia, Mohsen Reisi, Elliot Bendoly

Using the Structure of Cash Flows to Decrease Ambiguity Aversion and Increase Retailer New Product Preferences
Anna Devlin, Wedad Elmaghraby, Rebecca Hamilton


Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4211

16:00 PDT

16:00 PDT

16:00 PDT

SESSION H12
Smart City Operations

A Novel Metapopulation Network Approach for Epidemic Control and Prevention
Jason Nguyen, Yenni Tim, Shan Pan, Jingyuan Wang, Junjie Wu

Robust Queueing Inference Engine
Chaithanya Bandi, Alexej Proskynitopoulos 

Charging Electric Vehicles under Heterogeneous Customer Preferences
Owen Q. Wu, Safak Yucel, Yangfang (Helen) Zhou    


Monday July 1, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4311

18:00 PDT

MSOM Business Meeting (Flower Field Hall at Garden By the Bay)
There will be a free shuttle service (4:30 - 7:30pm, every 10-15 minutes) between the Convention Centre and the Flower Field Hall.
Please bring along both your conference lanyard and flower dome wrist tag to the Gardens By The Bay to access the flower dome. Note that participants without either will be denied entry.
                                                       
   

    

Monday July 1, 2019 18:00 - 19:45 PDT
Flower Field Hall at Gardens By The Bay

19:30 PDT

Gala Dinner (Flower Field Hall at Gardens By The Bay)
All participants (and registered guests) to MSOM conference are welcome to attend the gala dinner.

There will be a free shuttle service (4:30 - 7:30pm, every 10-15 minutes) between the Convention Centre and the Flower Field Hall.
Please bring along both your conference lanyard and flower dome wrist tag to the Gardens By The Bay to access the flower dome. Note that participants without either will be denied entry.

Monday July 1, 2019 19:30 - 19:45 PDT
Flower Field Hall at Gardens By The Bay
 
Tuesday, July 2
 

08:00 PDT

Registration

If you registered as a student, please be ready to provide proof of your student status (e.g., a student ID card or a signed letter from an academic advisor) at check in.


During the hours listed below, feel free to stop by with any questions, needs, or concerns.


Tuesday July 2, 2019 08:00 - 12:00 PDT
Marina Bay Sands Convention Centre Level 4

08:30 PDT

08:30 PDT

SESSION I02
Logistics & Supply Chain Management

Evaluation of a standing order policy with emergency shipments from a supplier's perspective
Christina Imdahl, William Schmidt, Kai Hoberg

Estimating Demand in the Absence of Sales and Inventory Information in Unorganized Retail Sector
Sarang Deo, Sripad Devalkar, Aditya Jain, Naireet Ghosh

Collaborative order picking with pick-support AGVs
Alexandros Pasparakis, Jelle de Vries, René de Koster



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4303

08:30 PDT

SESSION I03
Healthcare Operations Management

Improving Patient Flow in Emergency Departments via Hospital Bed Requests at Triage
Wanyi Chen, Nilay Tanik Argon, Tommy Bohrmann, Benjamin Linthicum, Kenny Lopiano, Abhi Mehrotra, Debbie Travers, Serhan Ziya

Non-Urgent Visits at Emergency Departments: Patients' Choice and Hospital Interventions
Shrutivandana Sharma, Ying Xu, Manu Kumar Gupta, Ravi Kumar, Costas Courcoubetis

Priority, Capacity Rationing, and Ambulance Diversion in Emergency Departments
Jianfu Wang, Opher Baron, Tianshu Lu



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4212

08:30 PDT

SESSION I04
Revenue Management & Market Analytics

Recommender Systems on Platforms
Xuan Wang, Dennis Zhang, Renyu Zhang

Optimal Pricing with Provider-Client Relationship Building: Theoretical Results and Practical Implications
Xiangyu Zhang, Aly Megahed, Peter Frazier

Football Ticket Pricing for Multiple Sales Channels with Heterogeneous Customers
Ovunc Yilmaz, Hayri Alper Arslan, Ruxian Wang, Rob Easley



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4312

08:30 PDT

08:30 PDT

SESSION I06
Service Operations

Detecting Customer Trends for Optimal Promotion Targeting
Lennart Baardman, Setareh Borjian Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

The Impact of the Gig-Economy on Financial Hardship among Low Income Families
Kaitlin M. Daniels, Michal Grinstein-Weiss

Expediting in Two-Echelon Spare Parts Inventory Systems
Melvin Drent, Joachim Arts



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4202

08:30 PDT

SESSION I07
Smart City Operations

The Value of “Being Fast”: Evidence from an On-Demand Meal Delivery Platform
Christopher S. Tang, Liu Ming, Ying Rong, Huan Zheng, Wenzheng Mao

Urban Consolidation Center or Peer-to-Peer Platform? The Solution to Urban Last-Mile Delivery
Qiyuan DENG, Xin FANG, Yun Fong LIM

Enabling Sustainable Public Transport Operations in Smart Cities
Ayman Abdelwahed, Pieter L van den Berg, Tobias Brandt, Wolfgang Ketter



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4301

08:30 PDT

SESSION I08
Sustainable & Socially Responsible Operations

Commercial Used Apparel Collection Operations
Ya-Jun Cai, Tsan-Ming Choi, Ting Zhang

Integrated Optimization of Fertilizer Application, Cultivation and Harvesting
Lusheng Shao, Helen Yangfang Zhou, Onur Boyabatli

Food Safety Audits in the Developing Economies: Centralization vs. Decentralization
Lingxiu Dong, Iva Rashkova, Duo Shi



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4203

08:30 PDT

SESSION I09
Behavioral Operations Management

Monitoring or Disclosure? The Role of Observability in Collaborative Projects
Ruth Beer, Anyan Qi

Learning Manipulation: Belief Distortion through Dissemination
Jussi Keppo, Michael Kim, Xinyuan Zhang

Multi-channel Retailing with Fairness Concern
Wenxin Xu, Xiaomeng Guo, Guang Xiao    



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4304

08:30 PDT

SESSION I10
Finance Operations Interface

Predicting the Release Price of Fine Wines
Mert Hakan Hekimoğlu, Burak Kazaz

The Financing Role of Inventory: Evidence from China's Metal Industries
Vernon Hsu, Jing Wu

Value of Reverse Factoring in Multi-stage Supply Chains
Fehmi Tanrisever, Hande Cetinay, Matthew Reindorp, Jan C. Fransoo

Risk Management by Financial Hedging in Inventory Systems with Stochastic Price Processes
Caner Canyakmaz, Fikri Karaesmen, Suleyman Ozekici



Tuesday July 2, 2019 08:30 - 10:00 PDT
Melati Junior Ballroon 4011

08:30 PDT

08:30 PDT

SESSION I12
Service Operations

Policies for call-center-based scheduling of sales visits
Yanlu Zhao, Felix Papier

Drivers, Riders and Service Providers- The Impact of the Sharing Economy on Mobility
Saif Benjaafar, Harald Bernhard, Costas Courcoubetis

Silent Abandonment: Operational Impact and Patience Estimation
Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg.



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4204

08:30 PDT

SESSION I13
Healthcare Operations Management

Appointment Scheduling for the Mohs Micrographic Surgery
Haolin Feng, Michelle McGaha Alvarado, Mark Lawley, Sailesh Konda

On Scheduling Appointments in Tandem Service Systems
Nan Liu, Guohua Wan, Shan Wang

Does Ownership Conversion from Nonprofit to For-Profit Benefit the Public? Evidence from U.S. Nursing Homes
Lauren Xiaoyuan Lu, Susan Feng Lu



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4211

08:30 PDT

08:30 PDT

SESSION I15
Logistics & Supply Chain Management

Operations Strategy Tool for Practice: Assessing the Cost-Efficiency Leverage of Additive Manufacturing in the Spare Parts Supply Chain
Johannes Jakob Heinen, Kai Hoberg

Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Andre P. Calmon, Stephen C. Graves, Stef Lemmens

A New Perspective on Supplier Risk Mitigation Strategies
Vishwakant Malladi, Diwakar Gupta, Kumar Muthuraman





Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4305

08:30 PDT

SESSION I16
Empirical Operations Management

Empirical Research on Supply Chain Establishment
Kejia Hu, Yixin (Iris) Wang

Exploring Beyond: The Value of Unlikely Choices in Restaurant Experiences
Manuel Sosa, Victor Martínez de Albéniz, Clara Carrera

The Endemic Population-Trust and Supply Chain Networks
Volodymyr Babich, Gilles Hilary, Zi'ang Wang, Jing Wu



Tuesday July 2, 2019 08:30 - 10:00 PDT
Orchid Ballroom 4205

10:00 PDT

Coffee Break
Tuesday July 2, 2019 10:00 - 10:30 PDT
Orchid Junior Ballroom Bayview Foyer

10:30 PDT

SESSION J01
Logistics & Supply Chain Management

A High-Tech Problem Disguised as a Snowplow Routing Problem
Candace Arai Yano, Erik Bertelli

Robust Location Problems Under Spatial Uncertainty
Khaja Irfan Babu Soudagar Abdul, Long He

A Branch-and-Price Algorithm for Facility Location with General Facility Cost Functions
Wenjun Ni, Jia Shu, Miao Song, Dachuan Xu, Kaike Zhang



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4302

10:30 PDT

10:30 PDT

10:30 PDT

SESSION J04
Revenue Management & Market Analytics

A Data-driven Approach to Pricing with Customer Segmentation
Agnes Hu, David Simchi-Levi, Zhenzhen Yan

The Rule Design and Pricing of Threshold Bundling for Inter-category Goods
Yongwu Zhou, Cuiying Sun,Yuanguang Zhong,Wei Xie, Bin Cao

Simultaneous vs. Sequential Bundling Strategies in a Distribution Channel
Chia-Wei Kuo, Qianbo Yin, Kwei-Long Huang, Sean Zhou



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4312

10:30 PDT

10:30 PDT

10:30 PDT

SESSION J07
Logistics & Supply Chain Management

Picking Multi-item Orders in the Warehouse of a Large Online Retailer: Data, Models and Simulations
Tolga Cezik, Daniel Chen, Retsef Levi, Georgia Perakis

Online Planning with Forecast
Wang Chi Cheung, Guodong Lyu, Chung Piaw Teo, Hai Wang

Last-Mile Delivery with Time Windows and Uncertainty: Staffing Demands and Service Guarantees
Felix M. Bergmann, Mathias Kraus, Stefan Feuerriegel, Stephan M. Wagner



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4301

10:30 PDT

SESSION J08
Sustainable & Socially Responsible Operations

Omnichannel Grocery Retailing: Revenue Sharing and Food Waste
Jae Hyuck Park, Dan Iancu, Erica Plambeck

Buyer-Supplier Relationships in the Context of Social Responsibility
Avijit Raychaudhuri, Fang Liu, S. Viswanathan

Incentives to Crowdsource Information in Informal Supply Chains
Joann de Zegher, Irene Lo



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4203

10:30 PDT

SESSION J09
Topics Not Covered by Above Tracks

Robust Multidimensional Pricing: Separation without Regret
Cagil Kocyigit, Napat Rujeerapaiboon, Daniel Kuhn

On the heavy-tail behavior of the distributionally robust newsvendor
Anulekha Dhara, Bikramjit Das, Karthik Natarajan

Exploiting Partial Correlations in Distributionally Robust Appointment Scheduling
Divya Padmanabhan, Karthik Natarajan, Karthyek Murthy



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4304

10:30 PDT

SESSION J10
Innovation & Entrepreneurship

Sourcing Innovation: The Role of Internal Suppliers in Procurement Contests
Zhi Chen, Jurgen Mihm, Jochen Schlapp

Perils of Bargaining Power in R&D Licensing
Niyazi Taneri, Arnoud De Meyer

Reward or Upgrade? Optimal Design of Referral Programs
Chenguang (Allen) Wu, Chen Jin


Speakers
CJ

Chen Jin

National University of Singapore


Tuesday July 2, 2019 10:30 - 12:00 PDT
Melati Junior Ballroon 4011

10:30 PDT

10:30 PDT

10:30 PDT

10:30 PDT

SESSION J14
Revenue Management & Market Analytics

Shapley Meets Uniform: An Axiomatic Framework for Attribution in Online Advertising
Raghav Singal, Omar Besbes, Antoine Desir, Vineet Goyal, Garud Iyengar

Online Assortment Optimization with Reusable Resources
Xiao-Yue Gong, Vineet Goyal, Garud N. Iyengar, David Simchi-Levi, Rajan Udwani, Shuangyu Wang

Leveraging Information in Online Matching
Chaithanya Bandi, Yam Huo Ow



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Junior Ballroom 4311

10:30 PDT

SESSION J15
Logistics & Supply Chain Management

Meta Dynamic Pricing: Learning Across Experiments
Hamsa Bastani, David Simchi-Levi, Ruihao Zhu

Aggregation Bias: An Axiomatic Approach
Alper Nakkas, Kay-Yut Chen, Jennifer J. Zhang

On Bias in Social Learning and Consumer Choice
Ningyuan Chen, Anran Li, Kalyan Talluri



Tuesday July 2, 2019 10:30 - 12:00 PDT
Orchid Ballroom 4305

10:30 PDT

12:00 PDT

Buffet Lunch
All registered participants to the MSOM conference are welcome to come and enjoy a delicious lunch!


Tuesday July 2, 2019 12:00 - 14:00 PDT
Melati Main Ballroom

14:00 PDT

SESSION K01
Logistics & Supply Chain Management

Information Sharing and Product Quality in Online Markets
Dongwook Shin, Assaf Zeevi

Information Sharing in the Online Marketplace
Hu Huang, Hongtao Zhang

Joint Purchasing Agreements and information sharing for OEM's
Philippe Chevalier, Aadhaar Chaturvedi, Gilles Merckx, Wenli Peng






Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4302

14:00 PDT

SESSION K02
Logistics & Supply Chain Management

Assortment Planning Considering Split Orders
Oya Karasan, Duygu Soylemez, Alper Sen

Assortment Planning when Consumers buy n-packs
Ying Cao, Dorothee Honhon

The Profiling Game in Border Crossings
Yael Deutsch, Arieh Gavious




Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4303

14:00 PDT

14:00 PDT

SESSION K04
Revenue Management & Market Analytics

On the Futility of Dynamics in Robust Mechanism Design
Santiago Balseiro, Anthony Kim, Daniel Russo

Pay-as-Bid Procurement Mechanisms for Differentiated Products
Je-ok Choi, Daniela Saban, Gabriel Weintraub

Robust Online Resource Allocation: A Competitive Analysis of Service Reservations with Heterogeneous Types
Will Ma, David Simchi-Levi, Jinglong Zhao





Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4312

14:00 PDT

14:00 PDT

SESSION K06
Service Operations

Effects of Usage-Based Auto Insurance: A Dynamic Mechanism-Design Approach
Mona Imanpoor Yourdshahy, Hao Zhang, Mahesh Nagarajan

Dynamic Spectrum Capacity Sharing
Demet Batur, Jennifer K Ryan, Fujuan Guo, Mehmet C Vuran

Sequential Learning of Product Recommendations with Customer Disengagement
Hamsa Bastani, Pavithra Harsha, Georgia Perakis, Divya Singhvi





Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4202

14:00 PDT

14:00 PDT

SESSION K08
Sustainable & Socially Responsible Operations

On the Range Anxiety for Electric Vehicles: An Empirical Investigation
Sang Won Kim, Ho-Yin Mak, Marcelo Olivares, Ying Rong

Efficiently Evaluating Targeting Policies: Improving Upon Champion vs. Challenger Experiments
Duncan Simester, Artem Timoshenko, Spyros I. Zoumpoulis

Supporting Supplier Competitiveness in High Energy Price Environments: The Role of Industry Targeted Interventions
Jason Nguyen, Karen Donohue, Mili Mehrotra




Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4203

14:00 PDT

14:00 PDT

14:00 PDT

SESSION K11
Topics Not Covered by Above Tracks

Social Sharing with Competition
Yuanchen Su, Yi Zhu, Anthony Dukes  

The Power of Like: The Role of Preferred Options in Mitigating the Gambler’s Fallacy
Tim de Bree, Georg D. Granic, Qingxia Kong

Shepherding the Herd
JUSSI KEPPO, VILLE SATOPAA  










Tuesday July 2, 2019 14:00 - 15:30 PDT
Melati Junior Ballroon 4111

14:00 PDT

SESSION K12
Service Operations

Managing Queues with Different Resource Requirements
Noa Zychlinski, Carri W. Chan, Jing Dong

Prioritization in a multi-server queueing system with impatient customers
Huiyin Ouyang, Zhankun Sun, Nilay T. Argon, Serhan Ziya

The armchair decision: On queue-length information when customers travel to a queue
Refael Hassin, Ricky Roet-Green




Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4204

14:00 PDT

SESSION K13
Healthcare Operations Management

Squeeze In: Can Last-Minute OR Reservations Hurt Patient Outcomes?
Soo-Hoon Lee, Tinglong Dai, Philip H. Phan, Nehama Moran, Jerry Stonemetz

Structural Estimation of Intertemporal Externalities on ICU Admission Decisions
Carri Chan, Fanyin Zheng, Yiwen Shen

Emergency or Primary Care – Understanding Patient Preferences and Overcoming Barriers to Reduce Non-urgent Emergency Visits
Yuliu Su, Shrutivandana Sharma, Semra Ozdemir Van Dyk, Wai Leng Chow, Bikramjit Das, Costas Courcoubetis, Hong-Choon Oh




Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4211

14:00 PDT

SESSION K14
Revenue Management & Market Analytics

Dynamic Two-sided Markets: Dealership and Marketplace
Ningyuan CHEN, Guillermo GALLEGO, Pin GAO, Steven KOU

Bayesian Dynamic Pricing and Subscription Period Selection with Unknown Customer Utility
Yuan-Mao Kao, N. Bora Keskin, Kevin Shang    

Optimizing Market-Level Experimentation via Low-Rank Synthetic Control (Cancelled)
Susan Athey, Mohsen Bayati, Ruoxuan Xiong




Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Junior Ballroom 4311

14:00 PDT

SESSION K15
Logistics & Supply Chain Management

Multi-Product Price Optimization Under a General Cascade Click Model
Xiangyu Gao, Stefanus Jasin, Sajjad Najafi, Huanan Zhang

Click-Based MNL: Algorithmic Frameworks for Modeling Click Data in Assortment Optimization
Ali Aouad, Jacob Feldman, Danny Segev, Dennis Zhang

Data-Driven Approximation Schemes for Joint Pricing and Inventory Control Models
Hanzhang Qin, David Simchi-Levi, Li Wang





Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4305

14:00 PDT

15:30 PDT

Coffee Break
Tuesday July 2, 2019 15:30 - 16:00 PDT
Orchid Junior Ballroom Bayview Foyer

15:30 PDT

POSTER SESSION 02
Healthcare Operations Management

Coordinated Care for Mental and Physical Health
Sandeep Rath, Jayashankar M. Swaminathan

A new medical staff allocation via simulation optimization for an emergency department
Wenjie CHEN, Hainan GUO, Kwok-Leung TSUI

Impacts of urgent calls for blood on the resilience of blood supply chains
Zahra Hosseinifarda, Babak Abbasib, Masih Fadakib, Nigel M. Clayc


Revenue Management & Market Analytics


Managing uncertainty of demand prediction using customized assortment: A real-world example
Zahra Saberi, Omar Hussain, Morteza Saberi, Elizabeth Chang

Advance Selling under Single Product Rollover with Stategic and Myopic Customers
Yunlong Peng, Yongbo Xiao, Chen Hu

A comparative empirical study of discrete choice models in retail operations
Gerardo Berbeglia, Agustin Garassino, Gustavo Vulcano

How Inter-category Complementarities affect Sales Revenue Volatility in a Retail Product Network
Jack Cadeaux, Pei-Yu (Amy) Chien


Service Operations

Monitoring or renegotiation in software outsourcing contracts?
He Huang, Minhui Hu, Robert J. Kauffman, Hongyan Xu

Effects of service quality on training effectiveness: Evidence from vocational training institution in Taiwan
Pei-Wen Chen, Wei Hsu, Wen-Ping Fan

Managing Security Outsourcing in the Presence of Strategic Hackers
Yong Wu, Junlin Duan

Value Co-Creation Model and Adaptation of Halal Concepts in Logistics Services
Liane Okdinawati, Togar M. Simatupang, Yuliani Dwi Lestari

Managing Customer Churn via Service Mode Control
Jiaqi Lu, Yash Kanoria, Ilan Lovel

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms
Chen Jin, Kartik Hosanagar, Senthil Veeraraghavan

Production Quality Prediction in Smart Manufacturing based on the Big Data Predictive Analytics with AI
Sheng-Siang Kao, Shih-Che Lo


Sharing Economy

Efficient Strategic-Level Repositioning in Vehicle-Sharing Networks
Mahsa Hosseini, Joseph Milner, Gonzalo Romero

One-Way or Round Trip? On the Costs and Benefits of One-Way Vehicle Sharing Systems
Hanlin Liu, Saif Benjaafar

Revenue Models and Capacity Decisions in the Internet Value Chain
Sudha Madhavi Dastrala, Rajeev R.Tripathi


Smart City Operations

Financial interaction measurement and pressure transfer among upstream and downstream companies in a supply chain - A case of an automobile industry
Mei-Chun Mou,Hueimei Liang,Yichun Lai,I-Hsuan Fang

Research on Shanghai Industry Supervision and Management based on Machine Learning and SPC Model
Yao Chen, Jinfei Wang, Tong Xu

Organization theory in humanitarian supply chain: a systematic literature review
Chandra Prakash, Parikshit Charan, Sumeet Gupta


Sustainable & Socially Responsible Operations

A Genetic Algorithm for Maximizing Sustainability through Associating Cities with Sustainable Drone Operations
Long-Fei Chen

Waste-minimization approach in supply chains
Sara Rezaee Vessal

Collaborative organic farming in emerging economies: Advantages, challenges, and opportunities
Sean (Sobhan) Asian, Ashkan Hafezalkotob, Jubin Jacob John

Revenue Management in a Refurbishing Duopoly with Cannibalization
Nughthoh Arfawi Kurdhi, Shaunak Dabadghao, Jan C. Fransoo

The evaluation method of low-carbon tourist attractions in fuzzy environment
Taoning Liu


Topics Not Covered by Above Tracks

Simulation optimization for emergency strategy of berth scheduling in the port
Wang Xiaomei, Li Peng, Qu Rong, M Shakhawat Hussain, Liu Xinran

Stochastic differential game formulation on optimal reinsurance and investment problem under the Heston model
Haiying Zhou, Huainian Zhu

Service Level Agreement with Dynamic Inventory Policy
Zahra Hosseinifarda


Tuesday July 2, 2019 15:30 - 16:00 PDT
Melati Main Ballroom

16:00 PDT

16:00 PDT

SESSION L02
Logistics & Supply Chain Management

Optimal Subsidies for Development Supply Chains
Jiayi Joey Yu, Christopher S. Tang, ManMohan S Sodhi, James Knuckles

Disruption and Rerouting in Supply Chain Networks
John R. Birge, Agostino Capponi, Peng-Chu Chen

The Bullwhip Effect in Supply Networks
Nikolay Osadchiy, William Schmidt, Jing Wu



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4303

16:00 PDT

SESSION L03
Healthcare Operations Management

Positional Flexibility and Consistent Assignment in Long-Term Care Staffing
Vincent W. Slaugh, Alan A. Scheller-Wolf

Does Competition Help Product Recovery? Evidence from U.S. Drug Shortages
Junghee Lee

Continuity of Care versus a Second Opinion: Evidence from the Opioid Crisis
Michael FREEMAN, Katherine BOBROSKE, Anita CATTRELL, Lawrence HUAN, Stefan SCHOLTES


Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4212

16:00 PDT

SESSION L04
Revenue Management & Market Analytics

A Conditional Gradient Approach for Nonparametric Estimation of Mixing Distributions
Srikanth Jagabathula, Lakshmi Subramanian, Ashwin Venkataraman

Aggregation Bias in Estimating Linear and Log-Log Demand Functions
Ruoqing Jiang, Zizhuo Wang, Chaolin Yang, Hongsong Yuan, Yaowu Zhang

An Approximation Algorithm for Network Revenue Management under Nonstationary Arrivals
Yuhang Ma, Paat Rusmevichientong, Mika Sumida, Huseyin Topaloglu



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4312

16:00 PDT

16:00 PDT

SESSION L06
Service Operations

Effcient Inaccuracy: User-Generated Information Sharing in a Queue
Jianfu Wang, Ming Hu

Controlling congestion when consumers choose their service time
Pnina Feldman, Ella Segev

Flexibly Serving A Finite Number of Heterogeneous Jobs in A Tandem System
Yun Fong LIM, Bingnan LU, Rowan WANG, Wenjia ZHANG



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4202

16:00 PDT

SESSION L07
Smart City Operations

Data-Driven Order Assignment for Last Mile Delivery
Sheng Liu, Long He, Zuo-Jun Max Shen

Coordinated Logistics with Drones for Last Mile Delivery
Dongwook Kim, Gwang Kim, Ilkyeong Moon

Multi-modal on-demand city Logistics for the Last Mile Delivery
Shadi SHARIF AZADEH, Benoit MONTREUIL, Yousef MAKNOON



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4301

16:00 PDT

16:00 PDT

SESSION L09
Logistics & Supply Chain Management

Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail
Sanjith Gopalakrishnan, Moksh Matta, Mona Imanpoor Yourdshahy

An order-first-split-second approach to an application of the multiple traveling salesman problem
Philipp Baumann, Norbert Trautmann 

The Impact of Bots on Opinions in Social Networks
Tauhid Zaman, Zakaria el Hjouji, D. Scott Hunter, Nicolas Guenon des Mesnards



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4304

16:00 PDT

SESSION L10
Innovation & Entrepreneurship

The Role of Participation in Innovation Contests
Konstantinos Stouras, Jeremy Hutchison-Krupat, Raul Chao

New Venture Creation: A Drift-Variance Diffusion Control Model
Zhengli Wang, Stefanos Zenios

Entrepreneurial Market Search
Evgeny Kagan, Stephen Leider, Bill Lovejoy



Tuesday July 2, 2019 16:00 - 17:30 PDT
Melati Junior Ballroon 4011

16:00 PDT

16:00 PDT

16:00 PDT

16:00 PDT

SESSION L14
Revenue Management & Market Analytics

Real-Time Spatial Dynamic Pricing for Balancing Supply and Demand in a Network
George Chen, Murray Lei, Stefanus Jasin

Spatial Price Integration in Competitive Markets with Capacitated Transportation Networks
John R. Birge, Timothy C.Y. Chan, J. Michael Pavlin, Ian Yihang Zhu

Dynamic Pricing of Relocating Resources in Large Networks
Santiago Balseiro, David Brown, Chen Chen



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Junior Ballroom 4311

16:00 PDT

SESSION L15
​​​​Logistics & Supply Chain Management

High-Low Promotion Policies for Peak-End Demand Models
Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

Structural results for average-cost inventory models with Markov-modulated demand and partial information
Harun Avci, Kagan Gokbayrak, Emre Nadar

Demand Estimation under the Multinomial Logit Model from Sales Transaction Data
Tarek Abdallah, Gustavo Vulcano



Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4305

16:00 PDT

SESSION L16
Empirical Operations Management

Competitive Intelligence from Public Data: Application to Facility Location
Kalyan Talluri, Muge Tekin

Optimizing assortment size and variety in online platforms
Abhinav Sinha, Yash Kanoria, Fanyin Zheng, Zhenyu Lai

Go Right, Go Straight? Drivers of Missed Time Windows in Last Mile Delivery
Kai Hoberg, Christian Carreri, Jakob Heinen


Tuesday July 2, 2019 16:00 - 17:30 PDT
Orchid Ballroom 4205