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Sunday, June 30 • 08:30 - 10:00

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Service Operations - Behavioral Queueing    

Opaque Queues: Service Systems with Rationally Inattentive Customers
Caner Canyakmaz, Tamer Boyaci
Discussant: Pengfei Guo

Last Place Aversion in Queues
Ryan Buell
Discussant: Guillaume Roels

Sunday June 30, 2019 08:30 - 10:00 PDT
Orchid Junior Ballroom 4311