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Tuesday, July 2 • 14:00 - 15:30
SESSION K05

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Service Operations

Promotional Design for Small Businesses: the Operational Value of Online Deals
Simin Li, Kejia Hu, Martin A. Lariviere

Operational Tools for Optimizing Performance of Two-sided Service Platforms
Bin Hu, Yuhao Hu, Yunke Mai, Sasa Pekec, Zilong Zou

A Nonlinear Regression and Linear Programming Approach for Multiskill Staffing Optimization in Call Centers
Thuy Anh Ta, Tien Mai, Fabian Bastin, Pierre L'Ecuyer


Speakers
SL

Simin Li

TM

Tien Mai

SP

Sasa Pekec


Tuesday July 2, 2019 14:00 - 15:30 PDT
Orchid Ballroom 4201
  Session

Attendees (2)